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February 21, 2024
leadership

4 types of leadership training programs for growing leaders in your team

Strong leadership communication skills are vital for guiding teams, inspiring action, and fostering collaboration and trust within an organisation. Effective leaders can articulate a clear vision, […]
February 21, 2024
newsletters

3 Examples of Great Internal Business Newsletters (and 5 Ways Yours Can Be Just As Successful)

Newsletters are an effective, low-cost way to keep employees within a brand updated, engaged, and aware of the community within a company. A lot of companies […]
February 21, 2024
AU-UK partnership

Australia, UK forge historic partnership to enhance online safety and security

In a landmark move, Australia and the United Kingdom have signed a groundbreaking Memorandum of Understanding (MoU) to bolster cooperation in advancing online safety and security. […]
February 20, 2024
Telco hit for allowing sms scams

5 telcos hit for allowing SMS scams

The Australian Communications and Media Authority (ACMA) has taken action against five telcos who send bulk SMS for failing to comply with multiple anti-scam and public […]
February 20, 2024
cybersecurity

Think Before You Click: 6 Cybersecurity Threats in the Age of Smart Devices

The emergence of smart devices has made our lives easier… and it isn’t necessarily a good thing. With the ease of these automated systems, threats are […]
February 20, 2024
Artificial Intelligence and Human Communication

5 ways artificial intelligence is influencing human communication

Advancements in artificial intelligence are shaping and influencing our communication abilities, revolutionising the way we interact and connect with others. On the digital front, AI-powered chatbots […]
February 15, 2024
Investment NSW's Vanessa Grimm on government communications

Government communications as a community building tool with Investment NSW’s Vanessa Grimm

Government social media should be a dynamic platform for meaningful interaction, not just a broadcasting tool. Vanessa Grimm is the Executive Director of Strategic Communications and […]
February 15, 2024
market research

Yahoo’s PurpleLab to ‘revolutionise market research with Qualtrics

Yahoo has launched PurpleLab in Australia and South East Asia, their effort to address the challenges of speed and quality in the market research industry. This […]
February 15, 2024

The multiple roles of chatbots in customer service (and how they can help your brand)

Chatbots play a pivotal role in revolutionising customer service. They transform the dynamics of how businesses engage with their customers as well as streamline what could […]
February 15, 2024
digital communication

Dos and don’ts of digital communication etiquette in the era of remote work

In the age of remote work, effective communication is essential for maintaining productivity, fostering collaboration, as well as ensuring team cohesion. To navigate the nuances of […]
February 13, 2024
Nicki Drinkwater on building trust

Building and retaining public trust through transparent communications with Nicki Drinkwater, NBN Australia

In this session, Nicki Drinkwater of nbn Australia talks about the role of transparent communications in building trust. Now more than ever, Australians expect all organisations […]
February 13, 2024
Ipad Kids

The iPad Kid Generation: 6 Ways to Navigate Digital Communication with Kids

Parenting in the digital age presents a unique set of challenges and opportunities, as technology continues to shape the way children interact with the world around […]
February 8, 2024
IABC, PSA partnership

IABC, Professional Speakers Australia unveil Innovative Australian Partnership

In an exciting move for the professional speaking and communication sectors, the International Association of Business Communicators (IABC) in Australia and Professional Speakers Australia (PSA) are excited to announce a strategic […]
February 8, 2024
Jody Gleeson on multi-cultural communication

Implementing a multi-cultural communication strategy to reach out to diverse audiences with Jody Gleeson

By all indications, the Australia of today has become a much more multi-cultural society. This makes it necessary for all communicators — especially those working in […]
February 8, 2024
Telcos assist customers in hardship

Telcos now required to assist customers in hardship

The Australian Communications and Media Authority (ACMA) has released a new set of rules requiring telcos to help customers struggling to pay their bills. The new […]
February 8, 2024
Live streaming

‘Now Streaming LIVE’: The Online Impact of Live Streaming and How Businesses Can Leverage It

You’ve seen mostly gamers do it, and now the rest of the world is catching up: live streaming is now one of the most effective ways […]
February 8, 2024
Facebook like logo on keyboard

Facebook celebrates 20 years of unprecedented growth and resilience

Amidst speculation of its impending demise, Facebook defies expectations as it celebrates its 20th anniversary this week. From its humble beginnings as Mark Zuckerberg’s Harvard side […]
February 8, 2024
Generative AI

PR Council overhauls ethical guidelines for usage of Generative AI tools

In response to the swiftly changing dynamics of the communications sector and the surging adoption of generative AI tools, the PR Council (PRC) has launched its […]
February 6, 2024
Canva Magic Studio on a laptop

Most CIOs recommend investing more in AI tools in 2024

All-in-one visual communication platform Canva has released its findings from a study of more than 1,360 chief information officers (CIOs) regarding their priorities, opportunities and the […]
February 6, 2024
TikTok

The ‘Influencer’ of Social Media Apps: How TikTok has influenced social media trends

Through its pioneering embrace of short-form video content, TikTok has democratised content creation, empowering users of all backgrounds to showcase their creativity and talent in bite-sized, […]