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April 11, 2024
Banking app
Published by Justine Lavadia at April 11, 2024
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Banking app error prompts password update

A concerned online banking customer is advising others to promptly update their passwords following their own frustrating experience of being unable to access their account. A […]
Justine LavadiaJustine Lavadia April 11, 2024
March 28, 2024
Published by Comms Room Staff at March 28, 2024
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Advocating enhanced safeguards for retiree homeowners

The business practices of the large corporations that own and manage manufactured home parks in Queensland seriously threaten the financial wellbeing and quality of life of […]
Comms Room StaffComms Room Staff March 28, 2024
March 23, 2023
conversational experiences thruogh chat bots
Published by Paulo Rizal at March 23, 2023
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New research reveals growing preference for chatbots, conversational experiences

New research from global cloud communications platform Infobip has revealed an increase in chat bot and messaging apps usage among customers seeking to interact with brands. […]
Paulo RizalPaulo Rizal March 23, 2023
February 23, 2023
Headshots of two people side by side
Published by Victoria Needham and William Laforest at February 23, 2023
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How real-time data can unlock revenue streams, limit churn and build rich digital front-end CX

by William LaForest, Field CTO and Victoria Needham, Staff Solutions Engineer, Confluent Communications Service Providers (CSPs) are the conduit for today’s digital world. Their role as […]
Victoria Needham and William LaforestVictoria Needham and William Laforest February 23, 2023
September 20, 2021
New IAB Report reveals opportunities in game advertising
Published by Comms Room Staff at September 20, 2021
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New IAB Report reveals opportunities in game advertising

With Australia’s gaming market rapidly growing in the last few years, IAB Australia has conducted research on game advertising across all channels.  The Attitudes to Game Advertising Report was developed by IAB Australia […]
Comms Room StaffComms Room Staff September 20, 2021
June 30, 2021
Published by Zoe Sabanal at June 30, 2021
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Unified Communications: Five essentials in the hybrid workplace

As organisations continue to adapt post-pandemic, a new mode of work is emerging as the new normal  — the hybrid workplace. While remote work has its […]
Zoe SabanalZoe Sabanal June 30, 2021