News

AI makes phishing smarter: 70% say scams are now harder to spot

Adrianne Saplagio

November 4, 2025

Yubico has released its Global State of Authentication survey, revealing key insights amid rising cybersecurity threats and growing concerns about…

ACCC says Microsoft misled 2.7 million Australians on Microsoft 365 upgrades

Adrianne Saplagio

November 4, 2025

The ACCC has taken Microsoft to court for allegedly misleading 2.7 million Australians about subscription options and price increases linked…

How to write about progress without greenwashing

Commsadmin

November 4, 2025

Communicating genuine progress means balancing pride with honesty. When organisations overstate achievements or gloss over limitations, they risk losing trust….

Telling big-picture stories through everyday language

Commsadmin

November 4, 2025

Complex issues—climate change, equity, justice—don’t need complicated words to carry weight. In fact, plain language often makes big ideas more…

How to use storytelling to inspire positive change

Commsadmin

October 29, 2025

Storytelling remains the most effective way communicators can turn awareness into action. A well-told story connects the head and the…

Avoiding ‘impact fatigue’ in social messaging

Commsadmin

October 29, 2025

Campaigns about climate change, poverty, health crises and social issues often rely on urgency to move people. But when every…

New legislation cements permanent role for Triple Zero Custodian

Adrianne Saplagio

October 28, 2025

The Albanese Government is strengthening oversight of the Triple Zero service with new legislation expanding the powers of the Triple…

Advisory group bolstered to advance First Nations connectivity

Adrianne Saplagio

October 28, 2025

The Albanese Government has appointed four new members to the First Nations Digital Inclusion Advisory Group to support greater digital…

Elizabeth Dobbs on activating smarter campaigns: The marketer’s guide to trusted AI

Elizabeth Dobbs

October 27, 2025

Artificial intelligence is reshaping how brands understand and engage with their audiences — but with this transformation comes a question…

Violent online material surges across mainstream and private channels

Adrianne Saplagio

October 27, 2025

eSafety has issued an urgent advisory warning about violent online content reaching children, offering guidance for parents and carers to…

Government moves to strengthen Triple Zero system after Optus outage

Commsadmin

October 27, 2025

Australians are outraged by the recent Optus outage that caused more than 600 Triple Zero calls to fail. The law…

Study reveals trust gap in Australia’s digital government experience

Adrianne Saplagio

October 27, 2025

New research from Publicis Sapient reveals that one in three Australians aren’t engaging with online government services, not due to…

ACCAN urges government action to restore trust in emergency communications

Adrianne Saplagio

October 10, 2025

ACCAN has raised serious concerns over another Optus outage affecting emergency access in the Illawarra and is calling for independent…

Draft law expands outdoor mobile coverage nationwide

Adrianne Saplagio

October 10, 2025

The Albanese Government is progressing connectivity reforms to deliver better communications and digital access for Australians. Draft legislation on Labor’s…

Fatal Optus outage exposes urgent need for telco accountability

Adrianne Saplagio

October 10, 2025

ACCAN has called for urgent action after an Optus outage caused hundreds of failed Triple Zero calls and raised serious…

Government champions digital technology for inclusion and access

Adrianne Saplagio

October 10, 2025

The Albanese Government’s innovation in improving connectivity through new technology has gained international recognition. Minister for Communications Anika Wells joined…

Falling trust in telcos sparks calls to end industry self-regulation

Adrianne Saplagio

October 10, 2025

New ACCAN research shows trust in Australia’s telco sector is falling, with poor sales practices still widespread. The findings precede…

From policy to progress: Advancing gender equality in the digital world

Adrianne Saplagio

October 10, 2025

The Albanese Government has reaffirmed its commitment to online safety for women and girls at the 2025 HeForShe Summit in…