The 3rd Annual Public Sector Comms Week gathered hundreds of communications professionals in Canberra, transforming the Rex Hotel into a hub of practical learning, peer exchange and sector-wide inspiration from 14 to 16 May.
Bringing together three conference streams—internal communications, external communications and digital engagement—the event offered public servants a rare chance to collaborate across departments and jurisdictions. Attendees left energised, armed with fresh tools and insights to strengthen their comms strategies in an increasingly complex landscape.
“The conference was well-organised, the sessions and speakers were excellent, and the venue was great. I gained a lot of ideas to bring back to my workplace,” said Helen Woittiez, Senior Communications and Media Advisor at the Independent Parliamentary Expenses Authority.
The packed program reflected the evolving nature of public sector comms—with panels and workshops focused on AI, social media, data analytics, public trust and internal alignment. Delegates heard how agencies are refining their messaging, managing risks and leading with purpose, even as public expectations shift.
One of the strongest takeaways from the week was the importance of community and connection. “Public Sector Comms Week is a great event to network with other communications professionals and become inspired by institutions setting the bar in government communications,” said Sofia Dalla Costa, Social Media Manager at the National Museum of Australia.
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For many, the event served as a reminder that public sector comms is both a technical and deeply human craft. “It was great to connect with like-minded comms professionals—to share challenges, opportunities, ideas and hear real-world leaders to inspire even better public sector comms,” said Kate Green, Senior Communication Officer at the Australian Institute of Marine Science.
There were also nods to the strength of emerging talent across agencies. “I particularly enjoyed hearing from so many dynamic and bright emerging comms leaders—the profession is in good hands,” said Tim McLean, General Manager, Communications at the Bureau of Meteorology.
The event struck a balance between structure and openness, with generous time for networking and informal exchange. “This was my first time attending a conference of this type and I gained a lot of insight from it. It was well timed and organised and I enjoyed my time at it greatly,” said Liam, Digital Content and Outreach Officer at Geoscience Australia.
With momentum building and conversations continuing, Public Sector Comms Week has firmly established itself as a cornerstone for Australia’s government communicators.
Plans are already underway for other comms events—and those looking to stay ahead, stay connected and stay informed should be ready to join.
Check out our other events here.
