automation

AI absorbs nearly half of tech budgets as connectivity risks grow

Commsadmin

December 5, 2025

A new Global Business Connectivity Outlook Report shows that while companies are expanding globally and investing heavily in AI, many…

Elizabeth Dobbs on activating smarter campaigns: The marketer’s guide to trusted AI

Elizabeth Dobbs

October 27, 2025

Artificial intelligence is reshaping how brands understand and engage with their audiences — but with this transformation comes a question…

Ethical AI in communication: A future-ready skill

Commsadmin

October 9, 2025

AI is reshaping the way communication professionals work. From automated content generation to data-driven audience insights, it’s helping teams move…

What to avoid when using AI in public-facing content

Commsadmin

October 9, 2025

AI tools have become a valuable addition to the communicator’s toolkit. They can help draft content, craft social posts, and…

Using AI to enhance, not replace, human communication

Commsadmin

October 9, 2025

AI has become an integral part of modern communication, helping teams create, organise, and distribute content more efficiently. From drafting…

The role of human oversight in AI communication

Commsadmin

October 9, 2025

AI is now deeply embedded in how organisations create and share content. From drafting emails to writing reports, automation has…

Are your AI tools creating misleading content?

Commsadmin

October 9, 2025

AI-generated content has quickly become a go-to resource for communicators. It can draft articles, summarise reports, and even suggest headlines…

How to use AI responsibly in communications

Commsadmin

September 30, 2025

AI is now woven into the way many organisations communicate, whether through automated emails, social media scheduling, or customer chatbots….

51% of Australians frustrated by AI bots that can’t resolve service issues

Adrianne Saplagio

August 12, 2025

Zoom’s new research with Morning Consult reveals AI alone won’t fix customer service. According to the study, Australians may take…

When leaders show up, AI becomes a strategic win

Amrita Sidhu

July 20, 2025

For those of us at the C-suite level, the conversation around artificial intelligence AI has often been framed as an…