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ACMA has declined to register the draft TCP Code, finding it does not offer adequate safeguards for telco consumers.

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Draft TCP code fails to meet community protection standards

Adrianne Saplagio

November 16, 2025

The ACMA has declined to register the draft Telecommunications Consumer Protections Code, finding it does not offer adequate safeguards for…

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ACMA has formally warned four telcos for breaching rules meant to protect customers facing difficulty with phone and internet bills.

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ACMA warns four telcos over failure to support customers in financial hardship

Adrianne Saplagio

August 9, 2025

ACMA has formally warned four telcos for breaching rules meant to protect customers facing difficulty with phone and internet bills….

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