communication

Telling stories without centring yourself

Commsadmin

November 16, 2025

In corporate communication, intent matters—but impact matters more. Audiences have grown increasingly alert to messaging that feels self-congratulatory, overly polished…

Balancing hope and urgency in climate communication

Commsadmin

November 16, 2025

Striking the right tone in climate communication has never been more important—or more challenging. Audiences are increasingly fatigued by doomsday…

Imperfect you is better than impersonal AI

Ross Monaghan

August 3, 2025

Is the fear of making a mistake stronger than the fear of being bland and boring? Generative AI has many…

Schools on alert as deepfake technology targets students

Commsadmin

July 20, 2025

Deepfake technology, once considered futuristic, has now become a pressing concern for Australian school communities. These AI-driven tools are capable…

The role of storytelling in data-led communication

Commsadmin

July 7, 2025

With so much information out there, being able to turn data into something meaningful and easy to understand is now…

New chatbot tackles language barriers in emergency departments

Commsadmin

July 6, 2025

Every minute counts in a hospital emergency department (ED), but communication barriers can turn seconds into dangerous delays. Delivery of…

Email remains dominant despite rise of digital workplace tools

Commsadmin

June 27, 2025

Nearly half of global IT leaders (48%) say email remains their primary tool for internal and external communication, despite the…

Ask yourself: Do I need to be engaging?

Melanie Gibbons

June 9, 2025

Over the past few years, I have seen a trend: engagement for engagement’s sake, or, as I like to call…

Accessibility in content: Why inclusive design matters

Commsadmin

June 2, 2025

For content to be truly effective, it needs to be accessible to everyone. Good communication is more than just what…

Games as a guide: Designing inclusive communication that affirms and empowers

Commsadmin

May 26, 2025

At a time when digital communication shapes identity in countless ways, a new study from Monash University offers a rare…

How Visa is enhancing digital commerce communication through AI technology

Commsadmin

May 16, 2025

As artificial intelligence becomes more deeply woven into daily life, its impact on how people shop and pay is undeniable….

NBN Co achieves top sustainability score in public sector communications

Adrianne Saplagio

May 16, 2025

NBN Co has been named Australia’s most sustainable public sector corporation and ranked highest in the southern hemisphere on the…

Gemma Hulsing on the art of simple communication: Using plain English to reach your audience

Adrianne Saplagio

May 16, 2025

When jargon and red tape cloud important information, Gemma Hulsing steps in to clear the fog. As Team Leader of…

New Microsoft report signals communication revolution driven by AI agents

Commsadmin

May 2, 2025

A new Microsoft report released in Australia marks 2025 as the rise of the “Frontier Firm”, where human workers and…

Public sector urged to embrace evidence-based leadership approaches for lasting impact

Adrianne Saplagio

May 2, 2025

Across Australia, public sector workplaces are evolving fast. Leadership is being reshaped by growing expectations, diverse teams, and the push…

Championing plain language at work

Greg Moriarty

May 1, 2025

Public sector leaders understand the value of plain language Clear and simple communication reduces confusion, saves time and builds trust…

Calling all communications changemakers—Your voice belongs here

Adrianne Saplagio

April 17, 2025

Got a voice that cuts through the noise? It’s time to be seen — and heard. At Comms Room, we…

New Language+ app enhances police communication in NSW

Adrianne Saplagio

April 10, 2025

The NSW Government has introduced new technology enabling all police officers in NSW to access interpreting services 24/7. Language+ is…

NBN Co’s fixed wireless plans now delivering speeds up to 500 Mbps

Adrianne Saplagio

April 6, 2025

Australians on NBN Co’s Fixed Wireless Plus plan have seen further speed improvements. This follows the completion of NBN Co’s…

TPG’s handling of communication networks under scrutiny

Commsadmin

April 6, 2025

TPG Telecom has paid $75,120 in penalties after allegedly breaching the Telecommunications Act by failing to comply with its joint…