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New ACMA data shows more Australians are contacting the Telecommunications Industry Ombudsman to resolve issues with their telco providers. The…
Complaints to the Telecommunications Industry Ombudsman (TIO) have held steady overall, yet the latest quarterly data reveals deeper issues that…
A new report ranks Australian telcos based on their customer complaint handling performance metrics. The Australian Communications and Media Authority’s…
ACCAN has raised concerns over new Telecommunications Industry Ombudsman (TIO) data showing a surge in consumer complaints. The report also…
The Australian Communications and Media Authority (ACMA) has published its first-ever telco customer complaints handling report. It evaluates the performance…
ACCAN has welcomed the release of data from the Telecommunications Industry Ombudsman, praising its transparency. The report highlights a slight…