connection

Neil Morrison on why workplace loneliness in Australia is really a communication problem

Adrianne Saplagio

December 5, 2025

Workplace loneliness isn’t an abstract wellbeing issue anymore—it’s becoming one of the most telling markers of organisational health. And while…

Emily Harrington on fieldwork first: Why comms teams should spend more time in gumboots

Adrianne Saplagio

June 17, 2025

In an era of remote work, endless video calls and shrinking budgets, getting out into the field can feel like…

From 1.6% to 114%: Complaint escalation stats expose major telco disparities

Adrianne Saplagio

April 17, 2025

A new report ranks Australian telcos based on their customer complaint handling performance metrics. The Australian Communications and Media Authority’s…

Why rural connectivity matters for social inclusion and community wellbeing

Commsadmin

March 30, 2025

For people in rural and remote areas, a strong internet connection is more than just a convenience—it’s a lifeline. Reliable…

The promise and pitfalls of AI-powered mental health support

Commsadmin

March 24, 2025

AI chatbots offer quick, affordable alternatives to human therapy, but their advice isn’t foolproof. Artificial intelligence (AI) used as a…

Love and the Communication Myth

Steven Stosny

August 31, 2022

Which comes first, communication or connection? One of the great myths of pop psychology is that communicating better makes good…