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consumer rights

New ACMA data shows more Australians are contacting the Telecommunications Industry Ombudsman to resolve issues with their telco providers.

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New report reveals telcos too slow to resolve customer problems

Adrianne Saplagio

November 4, 2025

New ACMA data shows more Australians are contacting the Telecommunications Industry Ombudsman to resolve issues with their telco providers. The…

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The ACCC reviewed over 2,000 Australian retail websites and found some may breach consumer law.

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ACCC warns businesses: Communication on refunds is essential

Adrianne Saplagio

February 10, 2025

The ACCC reviewed over 2,000 Australian retail websites and found some may breach consumer law. As part of this sweep,…

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