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consumer trust

ACCAN has raised concerns over another Optus outage affecting Triple Zero access in the Illawarra and is calling for independent oversight.

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ACCAN urges government action to restore trust in emergency communications

Adrianne Saplagio

October 10, 2025

ACCAN has raised serious concerns over another Optus outage affecting emergency access in the Illawarra and is calling for independent…

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New ACCAN research shows trust in Australia’s telco sector is falling, with poor sales practices still widespread.

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Falling trust in telcos sparks calls to end industry self-regulation

Adrianne Saplagio

October 10, 2025

New ACCAN research shows trust in Australia’s telco sector is falling, with poor sales practices still widespread. The findings precede…

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