empathy

Chloe Low on understanding neurodiversity in the workplace

Adrianne Saplagio

October 10, 2025

Neurodiversity is often discussed but still widely misunderstood in workplaces. Chloe Low, Social Media and Campaigns Coordinator at the Department…

Ethical AI in communication: A future-ready skill

Commsadmin

October 9, 2025

AI is reshaping the way communication professionals work. From automated content generation to data-driven audience insights, it’s helping teams move…

Imperfect you is better than impersonal AI

Ross Monaghan

August 3, 2025

Is the fear of making a mistake stronger than the fear of being bland and boring? Generative AI has many…

The power of human connection in a crisis online

Roger Christie

June 17, 2025

Why it’s far more powerful to lean in, listen and learn than try to talk your way out of a…

The role of empathy in connecting with community members

Commsadmin

June 9, 2025

Effective communication isn’t just about delivering a message—it’s about making sure that message lands with care, relevance and impact. At…