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holding statements

For many organisations, the same few errors are repeated, often because pressure and uncertainty make clear judgement harder to find.

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Common communication mistakes made in a crisis

Commsadmin

September 16, 2025

Missteps in crisis communication are common, and their consequences can be long lasting. For many organisations, the same few errors…

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Silence is often read as uncertainty, or worse—concealment. For communicators, the costs of delay can be reputational & practical.

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Silence isn’t neutral: The risk of delayed crisis communication

Commsadmin

September 16, 2025

When a crisis emerges, hesitation can feel tempting. Waiting for every fact, avoiding premature comment, or hoping an issue will…

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