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misinformation management

For many organisations, the same few errors are repeated, often because pressure and uncertainty make clear judgement harder to find.

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Common communication mistakes made in a crisis

Commsadmin

September 16, 2025

Missteps in crisis communication are common, and their consequences can be long lasting. For many organisations, the same few errors…

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Misinformation is a big challenge for communicators. Every crisis tests an organisation’s ability to remain connected with its audience.

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Managing misinformation during a crisis

Commsadmin

August 30, 2025

Misinformation has become one of the greatest challenges for communicators in the digital age. When a crisis strikes, unverified claims…

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