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Clear communication is often cited as a cornerstone of effective government—but legal complexity still dominates many public-facing messages.

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Rochelle Hurst on plain English or legalese: Choosing clarity in government communication

Adrianne Saplagio

April 10, 2026

Clear communication is often cited as a cornerstone of effective government—but in practice, legal complexity still dominates many public-facing messages….

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As Team Leader of Communications at Port Stephens Council, Gemma transforms complicated council processes to plain stories anyone can follow.

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Gemma Hulsing on the art of simple communication: Using plain English to reach your audience

Adrianne Saplagio

May 16, 2025

When jargon and red tape cloud important information, Gemma Hulsing steps in to clear the fog. As Team Leader of…

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