Qualtrics

Customers trust brands even less in 2023, new study says

Pearl Dy

November 28, 2023

The volume of customers giving feedback directly to brands after a bad customer experience in Australia declined in 2023, according…

Qualtrics brings AI experience management features to ANZ customers

Comms Room Staff

October 4, 2023

Experience management pioneer Qualtrics has launched the company’s full suite of AI-powered conversational analytics and natural language processing (NLP) technologies…