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telco regulation

ACCAN has called for urgent action on emergency connectivity after an Optus outage caused hundreds of failed Triple Zero calls.

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Fatal Optus outage exposes urgent need for telco accountability

Adrianne Saplagio

October 10, 2025

ACCAN has called for urgent action after an Optus outage caused hundreds of failed Triple Zero calls and raised serious…

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New ACCAN research shows trust in Australia’s telco sector is falling, with poor sales practices still widespread.

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Falling trust in telcos sparks calls to end industry self-regulation

Adrianne Saplagio

October 10, 2025

New ACCAN research shows trust in Australia’s telco sector is falling, with poor sales practices still widespread. The findings precede…

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Watchdogs hope for review of rules on telecoms sector

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Watchdogs hope for review of rules on telecoms sector

Jaw de Guzman

September 15, 2022

The Australian Communications Consumer Action Network (ACCAN) anticipates that this year’s change of administration will pave the way for a…

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