Linkedin Facebook-f Instagram Youtube

TIO

New ACMA data shows more Australians are contacting the Telecommunications Industry Ombudsman to resolve issues with their telco providers.

, ,

New report reveals telcos too slow to resolve customer problems

Adrianne Saplagio

November 4, 2025

New ACMA data shows more Australians are contacting the Telecommunications Industry Ombudsman to resolve issues with their telco providers. The…

Read more →
While mobile and internet complaints still make up the bulk of issues, mobile complaints have dipped slightly since the previous quarter.

, ,

New TIO data highlights communication breakdowns in mobile coverage and service reliability

Adrianne Saplagio

May 26, 2025

Complaints to the Telecommunications Industry Ombudsman (TIO) have held steady overall, yet the latest quarterly data reveals deeper issues that…

Read more →