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workplace technology

Balancing AI with human judgement ensures that messages remain authentic, accurate, and aligned with a brand’s values.

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The role of human oversight in AI communication

Commsadmin

October 9, 2025

AI is now deeply embedded in how organisations create and share content. From drafting emails to writing reports, automation has…

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Research finds workplace technology key to good customer service 

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Research finds workplace technology key to good customer service 

Jaw de Guzman

June 10, 2022

A study by Humanforce found that 74% of frontline workers in Australia believe that workplace technology plays a critical role…

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