Zoom

51% of Australians frustrated by AI bots that can’t resolve service issues

Adrianne Saplagio

August 12, 2025

Zoom’s new research with Morning Consult reveals AI alone won’t fix customer service. According to the study, Australians may take…

How to design engaging hybrid event experiences

Amy Gates

August 29, 2023

The world of event planning has evolved, for the better, as the emphasis shifts to creating engaging virtual experiences for…

Meeting technology head on – how event planners are upskilling

Amy Gates

August 22, 2023

Event planners and marketers have joined the digital skills revolution in the past few years. As virtual events become more…

Virtual reality – leveraging the transition from in-person to hybrid events

Amy Gates

August 17, 2023

Spare a thought for event marketers and planners as we move into a modern event landscape. In the past few…