Telcos to prioritise customer updates during major outages
The Australian Communications and Media Authority (ACMA) has introduced new rules for the telecommunications industry. These rules require companies to prioritise customer communications during major network
One year later: how the Optus outage shaped emergency and customer communications
One year after the nationwide Optus outage, the Albanese Government has made significant strides in enhancing telecommunications network resilience. Improvements include better complaints handling and clearer
Albanese Government invests in reliable mobile coverage along key Victorian roads
The Albanese Government has announced $8 million in funding to improve mobile coverage along highways and major roads in regional Victoria. This initiative will benefit residents,
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New law mandates proactive safety measures by tech companies
The Albanese Government is committed to protecting Australians through world-leading online safety laws. As part of this effort, it will legislate a Digital Duty of Care.
ACCAN highlights unresolved telco complaints in TIO report
ACCAN has welcomed the release of data from the Telecommunications Industry Ombudsman, praising its transparency. The report highlights a slight year-on-year rise in complaints and reveals
Dating industry faces pressure to tackle online abuse
New research emphasises the importance of dating apps safeguarding Australians from sexual predators, calling for enhanced measures to ensure user safety and security. The increasing popularity
Telcos to prioritise customer updates during major outages
The Australian Communications and Media Authority (ACMA) has introduced new rules for the telecommunications industry. These rules require companies to prioritise customer communications during major network
Elevating public sector engagement at the 19th Social Media for Gov Summit
The 19th Social Media for Gov Summit, held from 30 October to 1 November 2024 at the Pullman Albert Park Melbourne, brought together public sector professionals
New law mandates proactive safety measures by tech companies
The Albanese Government is committed to protecting Australians through world-leading online safety laws. As part of this effort, it will legislate a Digital Duty of Care.
ACCAN highlights unresolved telco complaints in TIO report
ACCAN has welcomed the release of data from the Telecommunications Industry Ombudsman, praising its transparency. The report highlights a slight year-on-year rise in complaints and reveals
Dating industry faces pressure to tackle online abuse
New research emphasises the importance of dating apps safeguarding Australians from sexual predators, calling for enhanced measures to ensure user safety and security. The increasing popularity
Telcos to prioritise customer updates during major outages
The Australian Communications and Media Authority (ACMA) has introduced new rules for the telecommunications industry. These rules require companies to prioritise customer communications during major network
Elevating public sector engagement at the 19th Social Media for Gov Summit
The 19th Social Media for Gov Summit, held from 30 October to 1 November 2024 at the Pullman Albert Park Melbourne, brought together public sector professionals
