Tanya Bowes is the Director of Corporate Affairs and Marketing for the Commonwealth Scientific and Industrial Research Organisation (CSIRO). As Australia’s national scientific agency and one […]
In this session, Nicki Drinkwater of nbn Australia talks about the role of transparent communications in building trust. Now more than ever, Australians expect all organisations […]
By all indications, the Australia of today has become a much more multi-cultural society. This makes it necessary for all communicators — especially those working in […]
As the Director of Communications and Parliamentary at Great Barrier Reef Marine Park Authority, Karen Markwort has one goal: to communicate the kind of danger that […]
Eddie Townsend works as the Director of Communications at London Borough of Waltham Forest. A London Borough is a local authority that owns and maintains nearly […]
Communicating change with external stakeholders, especially during times of crisis, is no walk in the park. It requires a strategic and thoughtful approach to ensure that the […]
““Repetition makes reputation, and reputation makes customers.” – Elizabeth Arden Reputation is one of the most crucial metrics to measure the overall health and success of […]
“How you show up on video is how you’re seen in the world.” Audiences have been mesmerised by video ever since the technology’s inception. Video disrupted […]
In the wake of the COVID-19 pandemic and the rapid acceleration of digital communication, our world has undergone a profound transformation in the way we interact […]
The year was 2020, and the COVID-19 pandemic was at its peak. With the virus disproportionately presenting worse symptoms among the elderly, the pressure to communicate […]
“”Not everything that can be measured matters, and not everything that matters can be measured.” One of the least discussed yet most pressing challenge about being […]
“This is a really relevant topic for internal communications practitioners because while we’ve got all of these brilliant digital tools at our fingertips, how we use […]
“We know that change is hard. Change is really hard. Transformation is harder, because with transformation, you’re actually asking people to change their behaviour and we […]
“It’s quintessentially Australian. It’s ingenuity and determination, particularly in the view of supporting people in need. It’s a reputation that we’re very proud of. It’s a […]
“The perfect formula for demonstrating return-on-investment is still a pipe dream in internal communications in terms of a dollar value. However, what we can do is […]
Among the most challenging aspects of being a communicator is to effectively communicate change, whether it be in policy or organisational structure. As communications professionals, we […]
“Imagine if all organisations were able to fulfil their purpose and deliver on their promises, what kind of world would we have,” asks Zora Artis, GAICD, […]
From a comms perspective, it’s becoming more and more important to show how you can add to the commercial outcomes of the organisation. The importance of […]