Technology

Neil Morrison on why workplace loneliness in Australia is really a communication problem

Adrianne Saplagio

December 5, 2025

Workplace loneliness isn’t an abstract wellbeing issue anymore—it’s becoming one of the most telling markers of organisational health. And while…

AI absorbs nearly half of tech budgets as connectivity risks grow

Commsadmin

December 5, 2025

A new Global Business Connectivity Outlook Report shows that while companies are expanding globally and investing heavily in AI, many…

New data shows AI praised in media but criticised on social platforms

Commsadmin

November 16, 2025

A report from Medianet has laid bare the delicate balance Australian organisations must strike as they roll out Artificial Intelligence…

Zoom report reveals Gen Z’s mixed feelings about AI at work

Adrianne Saplagio

November 16, 2025

A Zoom study reveals how young Australians exposed to AI view its impact on customer experience and workplace use, highlighting…

Telcos urged to pass on benefits of reduced spectrum fees

Commsadmin

November 16, 2025

ACCAN urges telcos to reinvest savings from reduced spectrum licence fees into services that directly benefit consumers, rather than keeping…

ACMA introduces tougher protections against SMS fraud

Adrianne Saplagio

November 16, 2025

The ACMA has introduced new rules requiring organisations to register branded SMS identifiers, such as “myGov” and “AusPost,” with their…

Consumers need a single source of truth on network outages, says ACCAN

Commsadmin

November 16, 2025

ACCAN says Australians deserve transparent information on telco outages and is calling for a public register to show where and…

Telstra fined $18 million for misleading Belong customers

Commsadmin

November 16, 2025

The Federal Court has ordered Telstra to pay an $18 million penalty after moving thousands of Belong customers to lower-speed…

Draft TCP code fails to meet community protection standards

Adrianne Saplagio

November 16, 2025

The ACMA has declined to register the draft Telecommunications Consumer Protections Code, finding it does not offer adequate safeguards for…

Legal leaders sound alarm on rising digital IP threats

Adrianne Saplagio

November 16, 2025

New research shows 91% of senior legal professionals are concerned about online IP infringement, highlighting growing risks for businesses. While…

Apple and Google act to block predatory chat app after eSafety alert

Adrianne Saplagio

November 16, 2025

Apple and Google have removed the OmeTV chat app from Australian stores after eSafety warned it was being used by…

New outage register to strengthen trust in Australia’s telco services

Commsadmin

November 16, 2025

ACCAN has welcomed the Government’s plan to introduce public outage registers following repeated network failures. Once implemented by sector regulator…

Reforms aim to improve telco accountability during outages

Commsadmin

November 16, 2025

The ACMA welcomes the passage of the Telecommunications Legislation Amendment Bill strengthening Triple Zero oversight and emergency calling powers. The…

Social media reforms move forward with national education briefings

Adrianne Saplagio

November 16, 2025

The Albanese Government’s social media reforms are progressing, with Education Ministers set to receive a briefing from the Communications Minister…

Albanese Government tightens rules on telco performance and penalties

Adrianne Saplagio

November 16, 2025

Oversight of the Triple Zero system has been strengthened with Parliament passing new Albanese Government legislation. The new laws give…

New report reveals telcos too slow to resolve customer problems

Adrianne Saplagio

November 4, 2025

New ACMA data shows more Australians are contacting the Telecommunications Industry Ombudsman to resolve issues with their telco providers. The…

AI makes phishing smarter: 70% say scams are now harder to spot

Adrianne Saplagio

November 4, 2025

Yubico has released its Global State of Authentication survey, revealing key insights amid rising cybersecurity threats and growing concerns about…

ACCC says Microsoft misled 2.7 million Australians on Microsoft 365 upgrades

Adrianne Saplagio

November 4, 2025

The ACCC has taken Microsoft to court for allegedly misleading 2.7 million Australians about subscription options and price increases linked…

New legislation cements permanent role for Triple Zero Custodian

Adrianne Saplagio

October 28, 2025

The Albanese Government is strengthening oversight of the Triple Zero service with new legislation expanding the powers of the Triple…

Advisory group bolstered to advance First Nations connectivity

Adrianne Saplagio

October 28, 2025

The Albanese Government has appointed four new members to the First Nations Digital Inclusion Advisory Group to support greater digital…