Category: Technology

ACCC warns businesses: Communication on refunds is essential

The ACCC reviewed over 2,000 Australian retail websites and found some may breach consumer law. As part of this sweep, business’ return policies and website...

IJM Australia: Tech companies must take responsibility for online child safety

International Justice Mission (IJM) Australia has welcomed the independent report by Ms Delia Rickard PSM on the Online Safety Act 2021. In line with IJM’s...

DeepSeek’s rise: A game-changer or a security threat?

The emergence of DeepSeek, a Chinese AI platform competing with ChatGPT, Google Gemini, and Microsoft Copilot, is reshaping the AI landscape. As generative AI advances,...

AI could transform cybersecurity—if leaders get on board

AI adoption for network management is growing, with 58% of senior leaders reporting that their organisations have fully implemented it. A recent poll of more...

How AI is redefining personalised communication for businesses

AI is transforming how businesses connect with their customers. Customers are happier with brands that use AI because it lets them send and receive personalised...

Rising threat of AI in creating child abuse material

The Australian Federal Police (AFP) is advising parents and caregivers to have open, nonjudgmental conversations with their children about the risks of artificial intelligence. Over...

$394,380 fine for Telstra after missing key NBN speed tests

Telstra Limited has paid a $394,380 penalty for not conducting required internet line speed checks during the migration of customers from legacy networks to the...

Why penalties will do nothing to prevent Australia’s next major data breach

In 2022, Optus was fined $1.5 million for a data breach that exposed the personal details of nearly 10 million Australians. While the penalty might...

Too close for comfort: ACCAN questions ACMA’s oversight of telcos

ACCAN is urging a parliamentary inquiry into the conduct and culture of the ACMA. This follows concerning revelations about its close collaboration with major telcos....

Minister urges telcos to uphold commitments after 3G switch off

Minister for Communications Hon Michelle Rowland MP has urged telecommunications providers to honour their commitments to customers following the October 3G switch-off. Numerous rural residents...

Generative AI and PR: A communication revolution with cautionary lessons

The public relations (PR) industry is undergoing an unprecedented transformation as a result of generative AI. Muck Rack’s third State of AI in PR report...

Albanese Government invests $20 million in On Farm Connectivity Program

The Albanese Government is supporting Australian farmers with cost-of-living relief and productivity boosts through a $20 million investment in a new round of the On...

$3 billion investment in NBN to improve connectivity for Australians

Australians will benefit from a $3 billion Federal Government equity investment in the National Broadband Network to upgrade Fibre to the Node (FTTN) technology. This...

Digital transformation reshapes sustainability reporting for businesses

Digital transformation is fundamentally changing the way companies across industries and sectors operate. This transformation is fueled by a wide array of technological advancements, from...

Preventing harm: Online platforms now required to safeguard content

Groundbreaking industry standards mandating global tech giants to address harmful online content, including child sexual abuse material and pro-terror content, are set to become law....

Protecting data and security during cyber-induced power outages

Australia faces an unpredictable summer ahead, with power instability compounded by the growing risk of cyber blackouts. Data from insights agency Gartner shows unplanned power...

Opinion 2024: Unlocking the Future of Communication

This year, Comms Room’s opinion articles have delved into the evolving landscape of communication, technology, and social media. With topics ranging from the impact of...

Featured Leaders 2024: Paving the path for impactful, purpose-driven messaging

Comms Room’s featured leaders celebrate communication professionals transforming strategies to meet the demands of a rapidly evolving world. From data-driven social media approaches to fostering...

Four-fold rise in participation highlights regional connectivity concerns

The Albanese Government has welcomed the 2024 report from the Regional Telecommunications Independent Review Committee (RTIRC), which provides recommendations to improve connectivity in regional, rural,...

News MAP program unveiled to support public interest journalism

The Albanese Government is investing $180.5 million to support local news and community broadcasting, launching the News Media Assistance Program (News MAP) alongside new funding...