Category: Government

5 telcos hit for allowing SMS scams

The Australian Communications and Media Authority (ACMA) has taken action against five telcos who send bulk SMS for failing to comply with multiple anti-scam and...

Government communications as a community building tool with Investment NSW’s Vanessa Grimm

Government social media should be a dynamic platform for meaningful interaction, not just a broadcasting tool. Vanessa Grimm is the Executive Director of Strategic Communications...

Telcos now required to assist customers in hardship

The Australian Communications and Media Authority (ACMA) has released a new set of rules requiring telcos to help customers struggling to pay their bills. The...

Australia to introduce new online safety regulations in 2024

Australia is gearing up for a landmark shift in online safety with the rollout of the Consolidated Industry Codes of Practice for the Online Industry...

Albanese gov’t names new Screen Australia CEO

The Albanese Labor Government has announced the appointment of Ms Deirdre Brennan to the role of Chief Executive Officer of Screen Australia. Ms Brennan has...

Uber pays $400K penalty for breaking spam rules

Rideshare and food delivery company Uber Australia Pty Ltd has paid a $412,500 infringement notice for sending more than 2 million emails in breach of...

Ticketek pays over $500K fine for repeat spam breaches

Australian ticketing company Ticketek Pty Ltd has paid a $515,040 infringement notice for sending around 98,000 texts and emails across 2022 that were in breach...

ACMA hits Vonage, Twilio for noncompliance with anti-scam rules

The Australian Communications and Media Authority (ACMA) has formally directed telcos Vonage and Twilio to comply with the Reducing Scam Calls and Scam SMs Code...

ABC welcomes business leader, comms veteran to its board

The Albanese Government has appointed Ms Nicolette Maury and Ms Louise McElvogue as non-executive Directors to the ABC Board for five-year terms. Ms Maury is<span...

Australia has fined X Australia over child sex abuse material concerns. How severe is the issue – and what happens now?

Australia’s eSafety Commissioner, Julie Grant, has found X (formerly Twitter) guilty of serious non-compliance to a transparency notice on child sex abuse material. The commissioner...

New NBN rules to promote competition and long-term interests of Australians

The Australian Competition and Customer Commission (ACCC) has accepted NBN Co’s latest proposed variation to its Special Access Undertaking (SAU), which includes measures designed to...

ESG reporting critical to meet Australia’s 2050 net zero emission goals

ESG reporting critical to meeting Australia’s 2050 net zero emission goals Australian businesses will need to substantially boost investment in Environmental and Social Governance (ESG)...

Telcos received over 1M complaints from 2022 to 2023, report says

New figures from the Australian Communications and Media Authority (ACMA) show that Australian telcos received 1,037,823 complaints in the 2022–23 financial year. The number of...

New taskforce to focus on upgrading comms for first responders

Australia’s emergency personnel are set to receive improved communications during an emergency, following the establishment of the Public Safety Mobile Broadband (PSMB) Taskforce. The announcement...

New cybersecurity policy makes CISOs mandatory in Australian gov’t agencies

All government agencies must now appoint a Chief Information Security Officer (CISO) to oversee cyber security efforts, says the Australian Department of Home Affairs. The<span...

HubSpot launches HubSpot AI, new Sales Hub features

All-in-one marketing and sales software HubSpot has launched HubSpot AI, its portfolio of AI-powered features for marketing, sales, and service teams. They also relaunched Sales...

Victoria Police’s Kendall Masters on the importance of effective social media use for law enforcement

Kendall Masters is the Social Media Manager for Victoria Police. Before her stint with the law enforcement agency, she also filled various communication and social...

Free Broadband Initiative prolonged until April 2024

More eligible families across Australia will have the opportunity to benefit from 12 months free broadband following an extension to the nomination period, under the...

ACMA fines Burst SMS for allowing scams

An Australian Communications and Media Authority (ACMA) investigation found that Known Pty Ltd, trading as Burst SMS, allowed scammers to send messages impersonating well-known Australian...

Foreign interference through social media is an active threat. Here’s what Australia can do

Last week, a special Senate committee released a report on foreign interference through social media. It makes for scary reading. In addition to widely publicised...