Tag: ACCAN

Regulatory action highlights importance of Triple Zero reliability

ACCAN has praised the regulatory action taken against Telstra for its major Triple Zero failures earlier this year. The organisation is also advocating for an...

NBN consumer advocacy expanded with $2.56M government grant

A $2.56 million Australian Government grant to ACCAN will give consumers a voice in shaping how the NBN better serves communities nationwide. As the peak...

Government initiatives to ensure fairer telco services

The Albanese Government is providing additional funding to ACCAN, supporting its advocacy for telco consumers as part of the 2024-25 Budget commitment. As the peak...

ACCAN highlights unresolved telco complaints in TIO report

ACCAN has welcomed the release of data from the Telecommunications Industry Ombudsman, praising its transparency. The report highlights a slight year-on-year rise in complaints and...

Medical authorities urged to act as 3G shutdown threatens critical devices

Medical authorities must act swiftly to inform up to 200,000 medical implant recipients of the health risks posed by the upcoming 3G network shutdown. Devices...

COVID-19 telco principles fail to adequately protect telco consumers: ACCAN

The recent renewal of the telco COVID-19 principles by the telecommunications industry is a symbolic effort but will not sufficiently protect telco consumers, according to...