Tag: chatbot

News, Technology, Communication, Artificial Intelligence

The multiple roles of chatbots in customer service (and how they can help your brand)

Chatbots play a pivotal role in revolutionising customer service. They transform the dynamics of how businesses engage with their customers as well as streamline what...

News, Communication

Digi-comms to dispel vaccine hesitancy among indigenous communities

The Western Sydney Primary Health Network, with the Gold Coast Primary Health Network, have been using a digital communications tool by Melbourne-based health technology firm...