Communication, Featured Leader, Social Media

Leila Taha and her social media management with 100% care factor

"Social media management with 100% care factor." This is the main ingredient for success of our featured leader's company for today....

Innovation, Communication, Featured Leader

Building and retaining public trust with Nicki Drinkwater of nbn

Today’s Featured Leader, Nicki Drinkwater, is the General Manager for Media & External Communications at nbn. She joins us in this issue to talk about...

Innovation, Communication, Featured Leader

Beyond being social with Kate Davies of Lake Macquarie City Council

Today, Kate Davies, Head of Communications and Corporate Strategy at Lake Macquarie City Council, joined Comms Room to share how she and her organisation keeps...

News, Technology, Communication

Research finds workplace technology key to good customer service

A study by Humanforce found that 74% of frontline workers in Australia believe that workplace technology plays a critical role in customer service today. Conversely,...

New law mandates proactive safety measures by tech companies

Dating industry faces pressure to tackle online abuse

New legislation places responsibility on social media platforms for age compliance

Social media, communication, and ‘brain rot’: Unpacking the claims behind digital overload

Not available

Government reviews online safety framework to strengthen protection

Study highlights GenAI’s role in supporting critical thinking in education

Addressing bias and fairness: AI’s impact on legal decision-making

Navigating the challenges of AI integration in healthcare

New law mandates proactive safety measures by tech companies

New legislation places responsibility on social media platforms for age compliance

Albanese Government invests in reliable mobile coverage along key Victorian roads

Government delivers broadband upgrades for millions

Latest Events

20th Annual Social Media for Gov

Women in Media Industry Insight Report 2023

Your Security Checklist for Email Service Providers (EB)

Third-party data remains crucial to digital marketing strategy, study finds

Thought leadership: Scoring authority among your audience (EB)

Combating communication fatigue through a targeted engagement approach with Tanya Bowes, CSIRO

Building and retaining public trust through transparent communications with Nicki Drinkwater, NBN Australia

Implementing a multi-cultural communication strategy to reach out to diverse audiences with Jody Gleeson

Promoting positive behaviour change through creating fit-for-purpose communications with Karen Markwort

Tag: customer service

Leila Taha and her social media management with 100% care factor

Building and retaining public trust with Nicki Drinkwater of nbn

Beyond being social with Kate Davies of Lake Macquarie City Council

Research finds workplace technology key to good customer service

Have you got a news idea or an article you would like to share with us?

We love who we are and we are very proud to be a part of your business

Quick Links

Events

20th Annual Social Media for Gov

FOLLOW US

CommsRoom acknowledges the traditional custodians of the lands where we live, learn and work. We pay our respects to Elders past, present and emerging.

© 2024 CommsRoom. All Rights Reserved. Design by: Akolade