diversity

Avoiding bias in AI-powered communication tools

Commsadmin

October 9, 2025

AI is now a common part of communication work—writing headlines, analysing audience data, and generating ideas at scale. With that…

Overcoming barriers to effective community engagement

Commsadmin

June 17, 2025

Building genuine connections with communities goes well beyond delivering information. It requires trust, active listening and the ability to adapt…

Recognising and Addressing Diversity: Tailoring Government Communication to Diverse Audiences

Paulo Rizal

March 8, 2024

Government agencies must always recognise and address the diverse demographics they serve to ensure effective communication and engagement. From different…

Australia’s media improve on diversity – but there’s still a long way to go

Sora Park, Jee Young Lee and Kieran McGuiness

March 14, 2023

Sora Park, University of Canberra; Jee Young Lee, University of Canberra, and Kieran McGuinness, University of Canberra Australian media have…