Tag: telecommunications

Australian telco complaints down, but resolution delays rise

Recent figures from the Australian Communications and Media Authority (ACMA) reveal that while Australian telecommunications providers received fewer complaints in the 2023–24 financial year, the...

Public feedback drives the 2024 Telecommunications Review

The 2024 Regional Telecommunications Review has received a record number of submissions. Australians from across the country have shared their views on telecommunications services in...

Improving telecommunications: Government’s next steps

Michelle Rowland, Australia’s Minister for Communications, recently addressed key issues facing regional, rural, and remote communities in Australia. Her insights underscore the urgency and complexity...

Progress on 3G switchover: SMS handset checker now accessible to more Australians

The estimated number of 4G mobile handsets that could lose access to Triple Zero after the 3G switchover has decreased from 740,000 in March 2024...

Telstra adds 400Gbps backbone links between Sydney and Melbourne

Australian telecommunications company Telstra has increased its backbone capacity by 400Gbps between Sydney and Melbourne....

Demand for smart city solutions spikes with investments in upgrading telecommunication networks

Smart city solution providers are developing new capabilities and products, expanding the ecosystem, says Frost & Sullivan....

NBN Co blasts ‘free-riding’ users, suggests cutting price tier gaps

NBN Co has again blasted customers for choosing plans that mismatch their usage, claiming they "in effect 'free-ride'" on its network....

ACCC sues Telstra for misleading customers on download speeds

The ACCC has sued telecommunications giant Telstra, alleging that it misled customers about the actual download speeds they would experience....

Consultation on draft guidelines to improve mobile coverage begins

The federal government’s election pledge of $40 million to boost mobile coverage across the nation is about to start the consultation phase for its draft...

Telecommunications law changes to help in search for missing people

Changes to telecommunications law have been made to allow authorities to access vital phone data more quickly to aid in the search for missing persons....

Ransomware compromises Defence’s communications

A ransomware attack has been launched against a communications platform used by the Department of Defence. ForceNet, a service used by both civilian and military...

Govt launches review on telecommunications mobile coverage

The federal government will conduct an independent review on telecommunications mobile coverage to accurately pinpoint gaps in technology and determine investment priorities beginning in 2023....

1.5M Aussie homes, businesses to benefit from NBN upgrades

With the inclusion of NBN upgrades in next week’s budget, about 1.5 million Australian homes and companies will enjoy improved communications. The government will invest...

Cunningham gets increased communications network resilience

Following the installation of backup NBN Sky Muster satellite services under the Australian Government’s Strengthening Telecommunications Against Natural Disasters (STAND) program, Cunningham will now be...

Aussies still eager to transition to 5G amidst inflation

Amidst skyrocketing prices, there is still a strong desire for 5G technology upgrades worldwide, with 23 per cent of Australian smartphone users planning to make...

Fox, News Corp to reunite under Murdoch media empire

Nearly ten years after the firms’ split, Rupert Murdoch has begun a process that might bring his media empire, News Corp and Fox Corp, back...

Top telcos complaint-handling shows improvement

According to new data from the Australian Communications and Media Authority (ACMA), complaints to Australia’s top telecoms (per 10,000 services) declined by 7.9 per cent...

Jingellic receives improved communications network resilience 

Jingellic in Eden-Monaro is now more ready for crises and natural disasters after the installation of a backup NBN Sky Muster satellite service. The project...

TIO report asserts federal govt’s Better Connectivity Plan

The federal government will continue its commitment to improving Australia’s mobile coverage through the Better Connectivity Plan following the recent release of the Telecommunications Industry...

Comms leaders gather to optimise social impact through digital channels

As the pandemic started shutting down traditional ways of communication, the digital channels of exchanging messages became more significant. The same is valid for government...