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ACCAN is urging a parliamentary inquiry into the conduct and culture of the ACMA. This follows concerning revelations about its close collaboration with major telcos....
The Albanese Government is introducing key reforms to enhance protections for telco consumers. These include strengthening the Australian Communication and Media Authority’s (ACMA) enforcement powers...
ACCAN has praised the Federal Government’s move to strengthen enforcement powers as a significant win for telecommunications consumers. ACCAN’s CEO, Carol Bennett, said the reforms...
Minister for Communications Hon Michelle Rowland MP has urged telecommunications providers to honour their commitments to customers following the October 3G switch-off. Numerous rural residents...
The Australian Communications and Media Authority (ACMA) has published its first-ever telco customer complaints handling report. It evaluates the performance of Australia’s 34 largest telcos...
The Albanese Government has issued a new Statement of Expectations for the Australian Communications and Media Authority (ACMA). It emphasises the importance of ACMA’s regulatory...
The Albanese Government is providing additional funding to ACCAN, supporting its advocacy for telco consumers as part of the 2024-25 Budget commitment. As the peak...
The ACCC has broadened its Measuring Broadband Australia program to include satellite service performance. Its latest report features data on Starlink and NBN Sky Muster....
Recent figures from the Australian Communications and Media Authority (ACMA) reveal that while Australian telecommunications providers received fewer complaints in the 2023–24 financial year, the...
Michelle Rowland, Australia’s Minister for Communications, recently addressed key issues facing regional, rural, and remote communities in Australia. Her insights underscore the urgency and complexity...
The estimated number of 4G mobile handsets that could lose access to Triple Zero after the 3G switchover has decreased from 740,000 in March 2024...
The federal government’s election pledge of $40 million to boost mobile coverage across the nation is about to start the consultation phase for its draft...
Changes to telecommunications law have been made to allow authorities to access vital phone data more quickly to aid in the search for missing persons....
A ransomware attack has been launched against a communications platform used by the Department of Defence. ForceNet, a service used by both civilian and military...
The federal government will conduct an independent review on telecommunications mobile coverage to accurately pinpoint gaps in technology and determine investment priorities beginning in 2023....
Public feedback drives the 2024 Telecommunications Review
The 2024 Regional Telecommunications Review has received a record number of submissions. Australians from across the country have shared their views on telecommunications services in...