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Chatbots play a pivotal role in revolutionising customer service. They transform the dynamics of how businesses engage with their customers as well as streamline what...
In the age of remote work, effective communication is essential for maintaining productivity, fostering collaboration, as well as ensuring team cohesion. To navigate the nuances...
In this session, Nicki Drinkwater of nbn Australia talks about the role of transparent communications in building trust. Now more than ever, Australians expect all...
Parenting in the digital age presents a unique set of challenges and opportunities, as technology continues to shape the way children interact with the world...
In an exciting move for the professional speaking and communication sectors, the International Association of Business Communicators (IABC) in Australia and Professional Speakers Australia (PSA)...
By all indications, the Australia of today has become a much more multi-cultural society. This makes it necessary for all communicators — especially those working...
You’ve seen mostly gamers do it, and now the rest of the world is catching up: live streaming is now one of the most effective...
Amidst speculation of its impending demise, Facebook defies expectations as it celebrates its 20th anniversary this week. From its humble beginnings as Mark Zuckerberg’s Harvard...
In recent years, the landscape of influencer marketing has undergone significant transformations, reflecting shifts in consumer preferences, digital platforms, and the evolving dynamics of social...
Through its pioneering embrace of short-form video content, TikTok has democratised content creation, empowering users of all backgrounds to showcase their creativity and talent in...
With continuous issues of ads, difficulties in monetisation for content creators, and a general lack of content visibility on existing social media platforms, users are...
All social media are built around a set of algorithms, and these algorithms have specific goals. Whether it’s to make platform users view latest content,...
Enero Group has appointed Nikki Harrison as its Group Head of People & Culture, further strengthening the Group’s executive team. Overseeing the Group’s People and...
User privacy is vital now that almost everything (and everyone) is online. One way or another, our personal data like bank details, government documents, and...
We are now at a time where we check social media before the morning news. For some, social media is the morning news. Apps that...
To be an effective communicator is a cornerstone of personal and professional success, and just about everyone in every other field can benefit from enhancing...
The International Association of Business Communicators (IABC), a global network of 15,500 business communication professionals, elected eight new high profile Board members at their recent...
Social media platforms have evolved beyond mere networking spaces, transforming into dynamic marketplaces through the integration of shopping features. The rise of e-commerce has provided...
In an era dominated by the rapid dissemination of information through social media, the consequences of misinformation directly impact individuals, communities, and even whole societies....
For a considerable number of people, checking their phone first thing in the morning is a norm. This sudden rush of online stimuli has become...
