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Tanya Bowes is the Director of Corporate Affairs and Marketing for the Commonwealth Scientific and Industrial Research Organisation (CSIRO). As Australia’s national scientific agency and...
In this session, Nicki Drinkwater of nbn Australia talks about the role of transparent communications in building trust. Now more than ever, Australians expect all...
By all indications, the Australia of today has become a much more multi-cultural society. This makes it necessary for all communicators — especially those working...
As the Director of Communications and Parliamentary at Great Barrier Reef Marine Park Authority, Karen Markwort has one goal: to communicate the kind of danger...
One of the most lasting effects of the COVID-19 pandemic is it changed the way we work. While remote working has existed in some form...
Eddie Townsend works as the Director of Communications at London Borough of Waltham Forest. A London Borough is a local authority that owns and maintains...
Communicating change with external stakeholders, especially during times of crisis, is no walk in the park. It requires a strategic and thoughtful approach to ensure...
““Repetition makes reputation, and reputation makes customers.” – Elizabeth Arden Reputation is one of the most crucial metrics to measure the overall health and success...
“How you show up on video is how you’re seen in the world.” Audiences have been mesmerised by video ever since the technology’s inception. Video...
In the wake of the COVID-19 pandemic and the rapid acceleration of digital communication, our world has undergone a profound transformation in the way we...
The year was 2020, and the COVID-19 pandemic was at its peak. With the virus disproportionately presenting worse symptoms among the elderly, the pressure to...
“”Not everything that can be measured matters, and not everything that matters can be measured.” One of the least discussed yet most pressing challenge...
“This is a really relevant topic for internal communications practitioners because while we’ve got all of these brilliant digital tools at our fingertips, how we...
“We know that change is hard. Change is really hard. Transformation is harder, because with transformation, you’re actually asking people to change their behaviour and...
“It’s quintessentially Australian. It’s ingenuity and determination, particularly in the view of supporting people in need. It’s a reputation that we’re very proud of. It’s...
“The perfect formula for demonstrating return-on-investment is still a pipe dream in internal communications in terms of a dollar value. However, what we can do...
Among the most challenging aspects of being a communicator is to effectively communicate change, whether it be in policy or organisational structure. As communications professionals,...
“Imagine if all organisations were able to fulfil their purpose and deliver on their promises, what kind of world would we have,” asks Zora Artis,...
“Business is being a lot more proactive and vocal about social issues and having a voice in the conversation, whether that be CEOs or employees...
From a comms perspective, it’s becoming more and more important to show how you can add to the commercial outcomes of the organisation. The importance...
