Tag: Communications

One year later: how the Optus outage shaped emergency and customer communications

One year after the nationwide Optus outage, the Albanese Government has made significant strides in enhancing telecommunications network resilience. Improvements include better complaints handling and...

Albanese Government boosts Triple Zero reliability with new measures

The Albanese Government has introduced changes to enhance the Triple Zero service. These reforms come in response to the November 2023 Optus outage, which left...

ILF announces new board members to enhance communication and cultural literacy initiatives

The Indigenous Literacy Foundation (ILF) has announced the appointment of three new board members. Author, artist, businesswoman and a proud Merlam and Erublam neur/woman Jillian...

Boosting Community Safety: Albanese Government Enhances Telecommunications Resilience

Hundreds of regional and remote communities across Australia will soon enjoy improved mobile network resilience. The Albanese Government’s Mobile Network Hardening Program (MNHP) is making...

What Makes Government Communication Work?

When it comes to government communication, the public’s trust and confidence are maintained through the pillars of accountability and transparency. How government agencies fulfil the...

Honouring Differences: Making Public Communications Work for Everyone

The success of any endeavour towards communication depends on our ability to recognise and accommodate our communities’ wide range of demographics. Every one of the...

Harnessing the Might of Data for Government Communication Strategies

In the modern, data-driven digital world, government communication campaigns rely on data more than ever. The role of data and analytics in government communication is...

Mastering Internal Communication in Government Organisations

Navigating the complex maze of government operations requires strong internal communication to foster teamwork, boost morale, and ensure that messages are aligned. However, many obstacles...

Playbk Sports leads NYC showcase charge

Rick Burton, the chief operating officer of Playbk Sports, recently attended a showcase event that the Australian government and its Trade and Investment Commission hosted...

Featured Leaders 2023: This year’s comms issues and the leaders that solved them

This year, Comms Room sought out your voice, and you delivered. We are thankful for those of you gave us the time of day to...

Majority of marketing and communications leaders embrace dual roles, Muck Rack finds

Approximately 70% of marketing and communications leaders say their role is a mix of both functions, according to new survey results from Muck Rack, the...

RMIT’s Sarah Gates on the ever-changing communications landscape

RMIT’s Communications Manager, External Affairs and Media Sarah Gates shares her thoughts on the ever-changing communications landscape....

Values-driven and outcomes-focused leader Matt Macklin of Swinburne

Matt Macklin, Director of Communications and Media at Swinburne, talks about the lessons he has learned and the values he upholds as a communications professional....

Jo Scard on Non-Profit Organisations Standing Up for their Views and Values

Jo Scard, Founder & CEO of Fifty Acres, gives her take on how making a stand on issues impact non-profit organisations in Australia....

3ZZZ breaches broadcasting rules in Ukraine coverage – ACMA

The communications watchdog has found Melbourne-based station 3ZZZ in violation of community broadcasting rules in its coverage of Russia’s invasion of Ukraine. According to an...

Albanese govt takes action to secure ABC funding after $526M cut

After the Coalition slashed $526 million from the ABC funding, the Albanese government is looking into ways to safeguard the future financial viability of the...

ACMA to hold consultation on news measurement framework

The communications watchdog will be holding a consultation on a ‘news measurement framework’ for media diversity and localism in Australia. The consultation paper to be...

Australia leads global push for online safety regulation

Together with internet authorities from the United Kingdom, Ireland, and Fiji, Australia’s eSafety Commission will develop new regulations to tackle abuse, harmful information and unlawful...

Consultation on draft guidelines to improve mobile coverage begins

The federal government’s election pledge of $40 million to boost mobile coverage across the nation is about to start the consultation phase for its draft...

Telecommunications law changes to help in search for missing people

Changes to telecommunications law have been made to allow authorities to access vital phone data more quickly to aid in the search for missing persons....