data privacy

Study reveals trust gap in Australia’s digital government experience

Adrianne Saplagio

October 27, 2025

New research from Publicis Sapient reveals that one in three Australians aren’t engaging with online government services, not due to…

Norbert Kraus on why you should strive for hyper-personalised content delivery

Adrianne Saplagio

September 30, 2025

In an age where audiences are flooded with information, relevance has become the deciding factor for whether messages are read…

51% of Australians frustrated by AI bots that can’t resolve service issues

Adrianne Saplagio

August 12, 2025

Zoom’s new research with Morning Consult reveals AI alone won’t fix customer service. According to the study, Australians may take…

Global legal body launches AI centre to guide in-house counsel

Adrianne Saplagio

August 3, 2025

The Association of Corporate Counsel has launched the ACC AI Centre of Excellence to help in-house legal teams navigate the…

What the TikTok ban means for data privacy and national security worldwide

Comms Room Staff

January 20, 2025

The recent TikTok ban in the United States has reignited critical conversations about data privacy and national security worldwide. The…

How Secure Are Your IoT Devices?

Paulo Rizal

October 17, 2023

As soon as smartphones became a staple of modern-day life, the rise of Internet of Things (IoT) devices became inevitable….

ACMA launches investigation into Optus data breach

Jaw de Guzman

October 13, 2022

The Australian Communications and Media Authority (ACMA) told telecommunications service provider Singtel Optus Pty Limited (Optus) that it has launched…

Privacy commissioner issues warning to personal data holders

Jaw de Guzman

September 30, 2022

In light of the federal government’s warning that the effects of the Optus cyberattack will last for a very long…

Twitter Inc’s deposition of Musk moved closer to buyout trial

Jaw de Guzman

September 29, 2022

Ten days before a trial over his attempt to back out of the $US44 billion ($A68 billion) buyout, Elon Musk’s…

Optus to cover cost of new licences for breach victims

Jaw de Guzman

September 28, 2022

Australians affected by the major Optus data leak will be allowed to change their license numbers and acquire new cards,…

AFP investigates Optus data breach; Lawyers look into filing class action

Jaw de Guzman

September 27, 2022

The breach of millions of Optus customers’ personal data has become the subject of a federal police investigation. Operation Hurricane…

ACCC fears over Optus customers’ exposure to cybercrimes

Jaw de Guzman

September 25, 2022

The Australian Consumer and Competition Commission (ACCC) has expressed concern that cybercriminals may have access to enough data to steal…

Twitter has weak cyber defences: ex-security head

Jaw de Guzman

September 16, 2022

The ex-security chief of Twitter testified before the US Congress that the bird app is plagued with weak cyber defences…

Instagram post may have led to rapper’s death

Jaw de Guzman

September 14, 2022

Police believe an Instagram post may have given the assailant information about the rapper PnB Rock’s whereabouts, which led to…

Google ordered to pay $60m for misleading data collection policy

Jaw de Guzman

August 12, 2022

Google has agreed to pay $60 million in penalties flowing from a long-running court fight with the Australian competition watchdog…

US says TikTok can’t be trusted with user data. Should Aussies be worried?

David Tuffley

July 22, 2022

When English statesman Sir Francis Bacon famously said “knowledge is power”, he could hardly have foreseen the rise of ubiquitous…

Cyber Security Minister warns about TikTok data collection

Eliza Sayon

July 20, 2022

Minister for Cyber Security Clare O’Neil warned Australians to be careful with providing personal information to social media companies after…

TikTok puts privacy policy changes on hold amid regulatory review 

Jaw de Guzman

July 14, 2022

A day before they were set to go into effect, TikTok paused modifications to its privacy policy for targeted advertising…

Kmart and Bunnings’s face recognition tech spark investigation

Jaw de Guzman

July 13, 2022

Two major Australian retailers are being investigated by the privacy watchdog for their use of face recognition technology in stores….

Meta takes action against Facebook and Instagram data scrapers

Jaw de Guzman

July 7, 2022

Meta has filed separate lawsuits against a company and an individual for scraping data from Facebook and Instagram. The first…