digital transformation

Elizabeth Dobbs on activating smarter campaigns: The marketer’s guide to trusted AI

Elizabeth Dobbs

October 27, 2025

Artificial intelligence is reshaping how brands understand and engage with their audiences — but with this transformation comes a question…

Study reveals trust gap in Australia’s digital government experience

Adrianne Saplagio

October 27, 2025

New research from Publicis Sapient reveals that one in three Australians aren’t engaging with online government services, not due to…

Ethical AI in communication: A future-ready skill

Commsadmin

October 9, 2025

AI is reshaping the way communication professionals work. From automated content generation to data-driven audience insights, it’s helping teams move…

The role of human oversight in AI communication

Commsadmin

October 9, 2025

AI is now deeply embedded in how organisations create and share content. From drafting emails to writing reports, automation has…

UNSW leads the way with Australia’s largest ChatGPT Edu agreement

Adrianne Saplagio

October 9, 2025

UNSW Sydney has partnered with OpenAI to introduce ChatGPT Edu for staff, marking Australia’s largest education agreement with the US-based…

Millions of Australians gain access to faster broadband under nbn® upgrade

Adrianne Saplagio

October 9, 2025

nbn has completed a major internet upgrade, giving millions of Australian homes and businesses access to faster broadband through the…

Marketers must adapt strategies as consumers turn to AI for product research

Adrianne Saplagio

September 16, 2025

Artificial intelligence is reshaping consumer behaviour, pushing marketers to expand their strategies. The rise of AI has caused a dramatic…

How AI is reshaping banking in Australia

Richard Valente

August 3, 2025

From fraud detection and credit scoring to personalised financial advice, AI is transforming the banking and services industry. Richard Valente,…

How technology is enhancing patient interaction

Comms Room Staff

September 17, 2024

A new report from the National Industry Innovation Network (NIIN) Health Alliance outlines five technological transformations set to revolutionise healthcare…

Revolutionising defence with digital engineering

Adrianne Saplagio

August 13, 2024

Defence is transforming how it works with businesses through the launch of the Defence Digital Engineering Strategy to speed up…

Managing hybrid IT environments in government with observability

Comms Room Staff

August 13, 2024

Observability can help government IT leaders reduce today’s system complexity and manage complex hybrid environments. A well-executed home renovation goes…

Young Mentors to help enhance Aussie elders’ digital literacy

Jaw de Guzman

September 2, 2022

Australia has launched an innovative intergenerational program to enhance the elders’ digital literacy and skills by pairing them with youth…

Microsoft and NSW Gov renews partnership for digital transformation

Eliza Sayon

August 16, 2022

Microsoft has extended its partnership with the NSW Government for another five years to support the needs of government agencies…

Telstra partners with Microsoft to speed up Australia’s digital transformation

Jaw de Guzman

July 28, 2022

Telstra and Microsoft have inked a five-year deal they say will help accelerate Australia’s digital transformation. The agreement is also…

Roger Christie of Propel on adapting government communications

Jaw de Guzman

July 14, 2022

  Roger Christie, founder and managing director of Propel, talks about how government agencies have had to adjust to unexpected…