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March 6, 2024
public safety
Published by Paulo Rizal at March 6, 2024
Categories

Optus pays ACMA $1.5M for public safety failures

Optus Mobile Pty Ltd (Optus) has paid a $1,501,500 penalty after the Australian Communications and Media Authority (ACMA) found large-scale breaches of public safety rules.  An ACMA […]
Paulo RizalPaulo Rizal March 6, 2024
November 10, 2023
Optus
Published by Alison Stieven-Taylor at November 10, 2023
Categories

In a crisis, Optus appears to be ignoring Communications 101

Millions of Optus customers are in the wilderness of a nationwide network outage that began at 4am. The initial response from Optus delivered by an unnamed […]
Alison Stieven-TaylorAlison Stieven-Taylor November 10, 2023
October 11, 2022
ACCC flooded with Optus-related scam complaints
Published by Jaw de Guzman at October 11, 2022
Categories

ACCC flooded with Optus-related scam complaints

Following the data breach, the Australian Competition and Consumer Commission (ACCC) is inundated with complaints about Optus-related scams. The consumer watchdog head Gina Cass-Gottlieb s said […]
Jaw de GuzmanJaw de Guzman October 11, 2022
October 6, 2022
Telstra staff personal data surfaces on dark web
Published by Eliza Sayon at October 6, 2022
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Telstra staff personal data surfaces on dark web

Telstra has become the latest telco to be managing a breach of its staff data, as millions of Australians rush to protect sensitive details stolen in […]
Eliza SayonEliza Sayon October 6, 2022
September 27, 2022
AFP investigates Optus data breach; Lawyers look into filing class action
Published by Jaw de Guzman at September 27, 2022
Categories

AFP investigates Optus data breach; Lawyers look into filing class action

The breach of millions of Optus customers’ personal data has become the subject of a federal police investigation. Operation Hurricane has been established by the AFP […]
Jaw de GuzmanJaw de Guzman September 27, 2022
September 25, 2022
ACCC fears over Optus customers' exposure to cybercrimes
Published by Jaw de Guzman at September 25, 2022
Categories

ACCC fears over Optus customers’ exposure to cybercrimes

The Australian Consumer and Competition Commission (ACCC) has expressed concern that cybercriminals may have access to enough data to steal the identities of millions of Optus […]
Jaw de GuzmanJaw de Guzman September 25, 2022
July 7, 2022
Optus to provide the Art Gallery of NSW with 5G connection
Published by Jaw de Guzman at July 7, 2022
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Optus to provide the Art Gallery of NSW with 5G connection

Optus is providing 5G connection to the Art Gallery of NSW under a three-year partnership to commemorate the opening of its new art museum. From December […]
Jaw de GuzmanJaw de Guzman July 7, 2022
July 4, 2022
NSW Telco Authority scours market for next public safety broadband phase
Published by Jaw de Guzman at July 4, 2022
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NSW Telco Authority scours market for next public safety broadband phase

The NSW Telco Authority is evaluating the telecom industry to help implement the national mobile broadband network for emergency services. The new initiative, Public Safety Mobile […]
Jaw de GuzmanJaw de Guzman July 4, 2022
July 1, 2022
Optus implores ACCC to reject Telstra-TPG merger 1200x628
Published by Jaw de Guzman at July 1, 2022
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Optus implores ACCC to reject Telstra-TPG merger

Optus has called to block the proposed TPG-Telstra merger in a submission to the Australian Competition & Consumer Commission (ACCC).   According to Optus, the market […]
Jaw de GuzmanJaw de Guzman July 1, 2022
May 30, 2022
ACCC warns of doubled internet rates with NBN Co’s new proposal
Published by Jaw de Guzman at May 30, 2022
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ACCC warns of doubled internet rates with NBN Co’s new proposal

The Australian Competition and Consumer Commission (ACCC) apprised that internet rates could double in a decade if NBN Co’s newly proposed pricing model moves forward. The […]
Jaw de GuzmanJaw de Guzman May 30, 2022
September 29, 2021
refunds
Published by Comms Room Staff at September 29, 2021
Categories

Optus refunds small and medium-sized businesses after $800k error

Almost 1000 small and medium-sized businesses are being refunded close to $800,000 after Optus charged them for landline services they did not receive. An Australian Communications and […]
Comms Room StaffComms Room Staff September 29, 2021
September 22, 2021
Optus to trial satellite technology for remote communities
Published by Eliza Sayon at September 22, 2021
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Optus to trial satellite technology for remote communities

As part of the Alternative Voice Services Trial (AVST) agreement with the Australian Government, Optus will be delivering innovative trials on satellite technology to support rural and remote communities.  “As […]
Eliza SayonEliza Sayon September 22, 2021
May 21, 2021
Published by Comms Room Staff at May 21, 2021
Categories

Telcos warned for failing to protect customers against identity theft

Telstra, Medion Mobile and Optus have been issued formal warnings after the Australian Communications and Media Authority (ACMA) found they failed to adequately verify people’s identities […]
Comms Room StaffComms Room Staff May 21, 2021