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The Albanese Government has welcomed the 2024 report from the Regional Telecommunications Independent Review Committee (RTIRC), which provides recommendations to improve connectivity in regional, rural,...
The Albanese Government is providing additional funding to ACCAN, supporting its advocacy for telco consumers as part of the 2024-25 Budget commitment. As the peak...
ACCAN has welcomed the release of data from the Telecommunications Industry Ombudsman, praising its transparency. The report highlights a slight year-on-year rise in complaints and...
The Australian Communications and Media Authority (ACMA) has introduced new rules for the telecommunications industry. These rules require companies to prioritise customer communications during major...
Recent figures from the Australian Communications and Media Authority (ACMA) reveal that while Australian telecommunications providers received fewer complaints in the 2023–24 financial year, the...
Some NBN Co Fixed Wireless Plus plan customers have seen a notable boost in broadband speeds over the past six months, according to the ACCC’s...
Michelle Rowland, Australia’s Minister for Communications, recently addressed key issues facing regional, rural, and remote communities in Australia. Her insights underscore the urgency and complexity...
Minister for Communications, the Hon Michelle Rowland MP, has directed the Australian Communications and Media Authority to create enforceable industry standards. These standards aim to...
Concerns are rising as the 3G network shutdown approaches, particularly for those in regional areas like Griffith, where many devices might be incompatible with newer...
The Telco Together Foundation (TTF) is an innovative endeavour that unites the leading telecommunications companies in Australia to combat the epidemic of domestic violence. OPTUS,...
An Australian Communications and Media Authority (ACMA) investigation found that Known Pty Ltd, trading as Burst SMS, allowed scammers to send messages impersonating well-known Australian...
The Australian Communications and Media Authority (ACMA) has warned Symbio for underinvestigating possible phone frauds. The warning is the most recent in a string of...
While the number of internet and mobile plan customers experiencing financial hardship has fallen in the past year, Australian Communications and Media Authority (ACMA) stated...
ACMA has found that CommSol Holdings Pty Ltd (commonly referred to as CommSol), a Canberra-based wholesale telco, breached the new network infrastructure rules, marking it...
The recent renewal of the telco COVID-19 principles by the telecommunications industry is a symbolic effort but will not sufficiently protect telco consumers, according to...
