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Tag: Telcos

Telcos assist customers in hardship

Telcos now required to assist customers in hardship

The Australian Communications and Media Authority (ACMA) has released a new set of rules requiring telcos to help customers struggling to pay their bills. The...

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telcos

Telcos received over 1M complaints from 2022 to 2023, report says

New figures from the Australian Communications and Media Authority (ACMA) show that Australian telcos received 1,037,823 complaints in the 2022–23 financial year. The number of...

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