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The Albanese Government is improving digital connectivity in North West Queensland to support stronger community services and regional growth. Families,…
New ACMA data shows more Australians are contacting the Telecommunications Industry Ombudsman to resolve issues with their telco providers. The…
Australians are outraged by the recent Optus outage that caused more than 600 Triple Zero calls to fail. The law…
ACCAN has raised serious concerns over another Optus outage affecting emergency access in the Illawarra and is calling for independent…
The Albanese Government is progressing connectivity reforms to deliver better communications and digital access for Australians. Draft legislation on Labor’s…
ACCAN has called for urgent action after an Optus outage caused hundreds of failed Triple Zero calls and raised serious…
The Albanese Government’s innovation in improving connectivity through new technology has gained international recognition. Minister for Communications Anika Wells joined…
New ACCAN research shows trust in Australia’s telco sector is falling, with poor sales practices still widespread. The findings precede…
The Albanese Government is improving connectivity for families, businesses and visitors in North West WA through the Regional Connectivity Program….
Exetel has been fined $694,860 under an ACMA crackdown after failing to follow laws designed to protect customers from mobile…
ACMA has formally warned four telcos for breaching rules meant to protect customers facing difficulty with phone and internet bills….
The Albanese Government is boosting connectivity, with new tech 600km above Australia set to deliver faster broadband to up to…
The Australian Communications and Media Authority (ACMA) is inviting feedback on updated rules for Australia’s SMS ID Register, set to…
ACCAN has warned that the government risks losing billions if ACMA proceeds with its current plan to renew spectrum licenses….
TPG Telecom has received a formal warning for delaying notice to Telstra about an outage that disrupted Triple Zero emergency…
Too many Australians are still being sold phone and internet plans that they can’t afford, don’t understand or never asked…
Complaints to the Telecommunications Industry Ombudsman (TIO) have held steady overall, yet the latest quarterly data reveals deeper issues that…
ACCAN welcomes the re-election of the Albanese Government with a strong mandate for change. ACCAN acknowledges the significant policy reforms…
Telco customers across Australia will soon receive clearer and timelier updates when their phone or internet goes down, following new…
A new report ranks Australian telcos based on their customer complaint handling performance metrics. The Australian Communications and Media Authority’s…