These reforms aim to simplify the current system, addressing its inefficiencies and vulnerability to misuse. The proposal includes condensing the code to 2-3 pages, like the State Parliamentary Code, and setting clear standards for councillor conduct.
The proposed reforms seek to tackle minor complaints at the local level, enhance transparency during council meetings, and strengthen the investigative powers of the Office of Local Government. These measures aim to rebuild trust in local governance by ensuring councillors answer for their actions and use council resources efficiently.
The current system that governs elected councillors in NSW faces many significant challenges that undermine its overall effectiveness and efficiency. The current Code of Conduct exceeds 100 pages, creating significant operational difficulties. The Code’s considerable length and intricacy challenge both councillors and the public as they navigate it. Many have lodged complaints due to the complexities involved, with a significant portion viewed as minor or driven by political motives.
Over the last three years, councils have received 4,289 complaints about conduct. Complaints have significantly strained council resources, redirecting time and funds from critical services. Complaints have surged, creating a backlog that complicates councils’ ability to respond to legitimate concerns promptly. The current framework hinders the prompt resolution of valid issues.
Read also: NSW’s new initiative enhances accessibility for important information
The intricate and extensive Code creates a drawn-out procedure for addressing complaints, resulting in delays in resolving significant matters. These complaints have considerably depleted council resources. Time and financial resources allocated to address complaints significantly affect the council’s capacity to provide essential services to the community. These issues create a system that fails to address real misconduct and diverts resources from essential local services.
Upcoming reforms will significantly impact digital governance in the public sector by:
Reducing administrative burden
Streamlining the Code of Conduct from over 100 pages to a concise 2-3 page document will significantly reduce the administrative burden on councils. This optimisation aims to free up resources currently tied up in managing a large volume of complaints. Councils can streamline complaint management and simplify the process, allowing them to focus on essential services and digital transformation projects.
Minister for Local Government Ron Hoenig stated, “The sheer volume of vexatious complaints being made is preventing the Office of Local Government from focusing its attention on getting crooks out of the local government sector,” outlining the need for a more effective system.
Enhancing transparency
The proposed changes prohibit private councillor briefing sessions, allowing only a few specific exceptions, and enhance the regulations surrounding lobbying activities.
The anticipated measures improve transparency in council operations by promoting open decision-making and prioritising the community’s best interests. Heightened transparency plays a key role in today’s digital landscape, as the public’s confidence strongly depends on the accessibility and clarity of government actions.
The NSW Government emphasised that these changes aim to “ensure decisions are being made openly and in the best interests of the community as a whole,” reflecting broader goals of accountability and public involvement in digital governance.
Strengthening regulatory oversight
The proposed reforms enhance the investigative capabilities of the Office of Local Government, improving oversight and enforcing ethical standards.
This grants the power to issue penalty infringement notices for significant conflicts of interest and other violations. Enhanced oversight builds public confidence by ensuring that councils comply with ethical standards, reinforcing the integrity of digital governance systems.
The NSW Government emphasised that the Office of Local Government will take on enhanced responsibilities as a sector regulator, which will include “expanded investigation powers for serious conflict of interest breaches and the ability to issue penalty infringement notices.”.
Minister for Local Government Ron Hoenig stated, “The current councillor code of conduct system is fundamentally broken. It is too open to weaponisation, with tit-for-tat complaints diverting critical council resources and ratepayer money from the things that matter most to communities.”
He stressed the importance of these reforms to rebuild public trust and maintain the integrity of local governance.
This post was also published on Public Spectrum. See here.
A new knowledge platform and website aimed at assisting the communications industry and its professionals. Contribute your op-ed, press releases, how-to articles, videos and infographics at media@commsroom.co
