Australia

Neil Morrison on why workplace loneliness in Australia is really a communication problem

Adrianne Saplagio

December 5, 2025

Workplace loneliness isn’t an abstract wellbeing issue anymore—it’s becoming one of the most telling markers of organisational health. And while…

New data shows AI praised in media but criticised on social platforms

Commsadmin

November 16, 2025

A report from Medianet has laid bare the delicate balance Australian organisations must strike as they roll out Artificial Intelligence…

Zoom report reveals Gen Z’s mixed feelings about AI at work

Adrianne Saplagio

November 16, 2025

A Zoom study reveals how young Australians exposed to AI view its impact on customer experience and workplace use, highlighting…

New report reveals telcos too slow to resolve customer problems

Adrianne Saplagio

November 4, 2025

New ACMA data shows more Australians are contacting the Telecommunications Industry Ombudsman to resolve issues with their telco providers. The…

Avoiding bias in AI-powered communication tools

Commsadmin

October 9, 2025

AI is now a common part of communication work—writing headlines, analysing audience data, and generating ideas at scale. With that…

UNSW leads the way with Australia’s largest ChatGPT Edu agreement

Adrianne Saplagio

October 9, 2025

UNSW Sydney has partnered with OpenAI to introduce ChatGPT Edu for staff, marking Australia’s largest education agreement with the US-based…

Millions of Australians gain access to faster broadband under nbn® upgrade

Adrianne Saplagio

October 9, 2025

nbn has completed a major internet upgrade, giving millions of Australian homes and businesses access to faster broadband through the…

Albanese Government strengthens online safety with clear rules for platforms

Adrianne Saplagio

October 9, 2025

The Albanese Government is strengthening online safety for Australian kids with new guidance to support platforms under the nation’s under-16…

Roblox commits to safer default settings for young players

Adrianne Saplagio

October 9, 2025

Roblox will roll out new safety measures after Australia’s eSafety Commissioner raised concerns about child protection and compliance with local…

ACMA warns telcos after Exetel penalty for exposing customers to fraud

Commsadmin

September 16, 2025

Exetel has been fined $694,860 under an ACMA crackdown after failing to follow laws designed to protect customers from mobile…

51% of Australians frustrated by AI bots that can’t resolve service issues

Adrianne Saplagio

August 12, 2025

Zoom’s new research with Morning Consult reveals AI alone won’t fix customer service. According to the study, Australians may take…

Report calls for national cyber contingency planning beyond technical fixes

Commsadmin

August 9, 2025

Leading Australian cyber policy researchers are urging faster, broader reforms after the government acknowledged on 1 June 2025 the risk…

Helping teachers harness GenAI: Free modules now available

Adrianne Saplagio

June 9, 2025

Australian teachers seek ways to safely and effectively use generative AI in schools. In response, Education Services Australia (ESA) and…

New scam laws target telcos, banks, and social media – are you protected?

Commsadmin

February 24, 2025

The Albanese Government has introduced the world’s strongest anti-scam laws to better protect Australians and deter scammers. Australians will be…

Securing the future: ANZ’s cybersecurity innovations and standards

Comms Room Staff

August 8, 2024

Australia and New Zealand (ANZ) are rapidly investing in and strengthening their nationwide cybersecurity postures. Credit is due when great…

Advancing Australia’s digital services with comprehensive risk management

Comms Room Staff

August 6, 2024

As Australia speeds up its digital transformation, more citizens are turning to online platforms for government services. This growing reliance…

Australia fuels India’s energy transition with clean technology

Adrianne Saplagio

August 1, 2024

Australian clean energy innovators showcased their products and services on a mission to India. Australia’s largest clean energy delegation made…

50 years of strengthening Australia’s nuclear security

Adrianne Saplagio

July 23, 2024

This month marks 50 years since the landmark establishment of the Australian Safeguards and Non-Proliferation Office (ASNO). In July 1974,…

Exploring digital currency in Australia

Comms Room Staff

July 16, 2024

Digital currency is reshaping the financial landscape, and Australia is at the forefront of this revolution. The Reserve Bank of…

Cybercriminals Target Australians via Discord: Bitdefender Report Reveals

Adrianne Saplagio

June 6, 2024

In a detailed investigation, Bitdefender has exposed how hackers are actively disseminating spam, phishing schemes, and malware over Discord. Hackers…