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Tag: Qualtrics

Consumer shopping for clothes

Customers trust brands even less in 2023, new study says

The volume of customers giving feedback directly to brands after a bad customer experience in Australia declined in 2023, according to new research released today...

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experience management

Qualtrics brings AI experience management features to ANZ customers

Experience management pioneer Qualtrics has launched the company’s full suite of AI-powered conversational analytics and natural language processing (NLP) technologies in the AWS Asia Pacific...

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