Category: Communication

New law mandates proactive safety measures by tech companies

The Albanese Government is committed to protecting Australians through world-leading online safety laws. As part of this effort, it will legislate a Digital Duty of...

ACCAN highlights unresolved telco complaints in TIO report

ACCAN has welcomed the release of data from the Telecommunications Industry Ombudsman, praising its transparency. The report highlights a slight year-on-year rise in complaints and...

Dating industry faces pressure to tackle online abuse

New research emphasises the importance of dating apps safeguarding Australians from sexual predators, calling for enhanced measures to ensure user safety and security. The increasing...

Telcos to prioritise customer updates during major outages

The Australian Communications and Media Authority (ACMA) has introduced new rules for the telecommunications industry. These rules require companies to prioritise customer communications during major...

Elevating public sector engagement at the 19th Social Media for Gov Summit

The 19th Social Media for Gov Summit, held from 30 October to 1 November 2024 at the Pullman Albert Park Melbourne, brought together public sector...

One year later: how the Optus outage shaped emergency and customer communications

One year after the nationwide Optus outage, the Albanese Government has made significant strides in enhancing telecommunications network resilience. Improvements include better complaints handling and...

New legislation places responsibility on social media platforms for age compliance

The Albanese Government will introduce legislation to set 16 as the minimum age for social media access. This move follows endorsement by the National Cabinet....

Albanese Government invests in reliable mobile coverage along key Victorian roads

The Albanese Government has announced $8 million in funding to improve mobile coverage along highways and major roads in regional Victoria. This initiative will benefit...

Social media, communication, and ‘brain rot’: Unpacking the claims behind digital overload

Extended periods of consuming digital content are often thought to contribute to mental fog and diminished focus. However, two UNSW psychologists have found little evidence...

Government delivers broadband upgrades for millions

The Albanese Government is boosting Australia’s digital capacity. More than nine million homes and businesses can now access the fastest broadband speeds on the National...

Free digital literacy program rolls out to primary schools nationwide

Primary schools nationwide now have access to a free media and digital literacy program funded by the Albanese Government. Developed by the Alannah & Madeline...

Mobile phone ban improves focus and social interaction in NSW schools

A new survey by the NSW Department of Education reveals that the Minns Labor Government’s mobile phone ban in all NSW public schools has enhanced...

Strengthening mobile resilience in Australia’s disaster-prone regions

The Albanese Government is bolstering the resilience of mobile network communications in regional, remote, and peri-urban Australia. This initiative aims to keep communities safer and...

Improved mobile connectivity boosts communication resilience in Torquay

Locals and visitors to Torquay will benefit from enhanced safety, connectivity, and information access. These improvements come through mobile connectivity and resilience upgrades under the...

Government reviews online safety framework to strengthen protection

The Albanese Government welcomes the final report from the independent statutory review of the Online Safety Act 2021. The comprehensive review considered the current provisions...

Study highlights GenAI’s role in supporting critical thinking in education

A new study by Monash University learning analytics researchers outlines essential considerations for developing generative AI (GenAI) educational tools. These guidelines aim to ensure that...

Funding initiative bolsters public interest towards journalism in regional and community news

The Australian Government is fulfilling its commitment to support public interest journalism with $15 million in urgent funding. This funding is directed towards regional and...

Mobile Black Spot Program seeks local insights for improved mobile coverage

The Albanese Government has opened a Project Noticeboard, allowing local communities to suggest locations for the next round of Mobile Black Spot Program (MBSP) funding....

Rise in bank impersonation scams highlights need for customer vigilance

Scammers are on the rise, posing as bank representatives through calls, emails, or messages to steal people’s money. The scammers ask you for personal or...

Addressing bias and fairness: AI’s impact on legal decision-making

Artificial intelligence (AI) is becoming embedded in the legal framework, presenting substantial opportunities and challenges for Australia’s public sector. AI technology evolves and significantly impacts...