Category: Communication

Tim Price on the digital transformation of human interaction

There is no doubt that the demand for clear and concise communication is surging like never before. That said, professionals must remain flexible and constantly...

Effective strategies for managing corporate reputation online

Online company reputation management has never been more important in the digital world of today. The online presence of a corporation has a big impact...

Benefits and hurdles of AI in social media

There are clear advantages and disadvantages to the way artificial intelligence (AI) is changing social media tactics. The importance of AI is growing as companies...

Leadership advice for navigating the social media labyrinth

As they attempt to make sense of TikTok—a platform that poses a threat to national security while also being a powerful instrument for voter engagement—politicians...

Emergency Call Conundrum: Telstra Postpones the Closure of its 3G Network

Telstra has announced a postponement of the closure of its 3G network until 31 August, citing concerns over potential disruptions to emergency calls. The decision...

What Makes Government Communication Work?

When it comes to government communication, the public’s trust and confidence are maintained through the pillars of accountability and transparency. How government agencies fulfil the...

Honouring Differences: Making Public Communications Work for Everyone

The success of any endeavour towards communication depends on our ability to recognise and accommodate our communities’ wide range of demographics. Every one of the...

Harnessing the Might of Data for Government Communication Strategies

In the modern, data-driven digital world, government communication campaigns rely on data more than ever. The role of data and analytics in government communication is...

Mastering Internal Communication in Government Organisations

Navigating the complex maze of government operations requires strong internal communication to foster teamwork, boost morale, and ensure that messages are aligned. However, many obstacles...

Blockchain transforms security, privacy, and efficiency in digital communication

In today’s digital era, when cybersecurity risks are but one click away, blockchain technology has shown to be a strong way to improve security and...

Sydney suspect floods phones with scams

Cybercrime investigators apprehended Xuan Su, a 39-year-old individual, at a residence in Moorebank, located in the south-west of Sydney. This arrest was made by cybercrime...

No renewal of contracts with Australian news agencies, Meta says

Facebook’s parent company Meta has announced that they will not be renewing their contracts with Australian media companies in a bid to further move their...

Voters up to 2x more receptive to political ads displayed on their favourite platform

LoopMe, a technology company that uses artificial intelligence (AI) to improve brand advertising outcomes, today announced the results of a new survey exploring U.S. voter...

New dating app by women to protect users against scams

RAW, a new dating app designed by women for women, has rolled out features designed to protect users against catfishing scams and abuse. “Brainstorming such...

The Importance of transparency and accountability in government communications

Transparency and accountability are not mere buzzwords for government communications, but fundamental pillars that uphold public trust and confidence. Citizens entrust government agencies with the...

Recognising and Addressing Diversity: Tailoring Government Communication to Diverse Audiences

Government agencies must always recognise and address the diverse demographics they serve to ensure effective communication and engagement. From different cultural backgrounds to varying levels...

Optus pays ACMA $1.5M for public safety failures

Optus Mobile Pty Ltd (Optus) has paid a $1,501,500 penalty after the Australian Communications and Media Authority (ACMA) found large-scale breaches of public safety rules....

New report reveals how Facebook Ads were used to lure A/NZ victims to fake investment platforms

Infoblox has today released a report revealing how Savvy Seahorse, a leading perpetrator of online cybercriminal investment scam websites has used ads on Facebook to...

Social Media in Government Communications: Strategies, Case Studies, and Tools

Social media has become an invaluable tool for government communications, offering a direct and real-time connection with citizens. This article delves into effective strategies, case...

Navigating Crisis Communication: Winning Strategies for Government Agencies

In times of crisis, effective communication is paramount for government agencies to manage challenges, uphold public trust, and mitigate potential harm. From natural disasters to...