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November 30, 2022

Engaging with internal stakeholders to build trust in the communications profession with Erin Russell

Erin Russell, Strategic Communications Director at the Department of Agriculture, Water and Environment, talks about stakeholder engagement.
November 24, 2022

How to move away from reactive communications – Denise Healy, Belinda Dimovski, Ingrid Just, Karen Markwort

Communication pros Denise Healy, Belinda Dimovski, Ingrid Just and Karen Markwort answer delegates' questions about reactive communications.
November 24, 2022

Recognising the importance of culture in responding to crises with Lydia Sinclair

https://vimeo.com/737766313 Recognising the importance of culture in responding to crises Understanding how cultural values shape the way we respond to crises Boosting employee confidence in your […]
November 24, 2022

Reinforcing an external crisis communications plan to deal with adversities and catastrophes – Mark Ryan

https://vimeo.com/737761771Reinforcing an external crisis communications plan to deal with adversities and catastrophes Accentuating the ‘human’ aspect of the stories behind crises to inform and connect with […]
November 24, 2022

Mitigating risks through a proactive comms technique – Cassandra Casey

https://vimeo.com/737764350Mitigating risks through a proactive comms technique Educating the public about issues, implications and benefits of government projects to enable understanding and acceptance from grassroots level […]
November 24, 2022

Utilising a communications framework to prepare for disruptions in a complex and changing environment – Denise Healy

https://vimeo.com/737764889Utilising a communications framework to prepare for disruptions in a complex and changing environment Formulating appropriate communication methods to deal with key internal and external stakeholders […]
November 24, 2022

Evaluating applied communication technologies that work best to engage the public – Matthew Macklin, Kasey Donald, Cassandra Casey, Nick Chin

https://vimeo.com/737763541Evaluating applied communication technologies that work best to engage the public Discovering the innovations brought about by necessity to evaluate suitable applications Analysing the technologies that […]
November 24, 2022

Maximising use of low-cost, reliable and easily accessible tools to engage the citizen – Nick Chin

https://vimeo.com/737762332Maximising use of low-cost, reliable and easily accessible tools to engage the citizen Applying the fundamentals of corporate blogging to deliver a message and enhance reputation […]
November 24, 2022

Creating impactful low-cost communications to support a complex, de-centralised workforce – Ingrid Just

https://vimeo.com/737460449Creating impactful low-cost communications to support a complex, de-centralised workforce Hero your employees and your customers to strengthen loyalty Championing the channels your employees and customers […]
November 24, 2022

Embracing digital transformation to maximise resources that drive more results to support public demands – Emma Toscan

Embracing digital transformation to maximise resources that drive more results to support public demands
November 24, 2022

Cultivating a proactive external stakeholder approach to obtain desired results – Matthew Macklin

https://vimeo.com/737467480Cultivating a proactive external stakeholder approach to obtain desired results Calibrating communication tactics to engage with diversified stakeholder groups Driving desired regulatory outcomes through employing open […]
November 24, 2022

Driving long-term advancement in the community by leveraging campaign milestones for future communications – Eddie Townsend

https://vimeo.com/737459383Driving long-term advancement in the community by leveraging campaign milestones for future communications Advocating strengthened public support by sharing data-driven promotions Utilising the local community’s voice […]
November 24, 2022

Promoting positive behaviour change through creating fit-for-purpose communications – Karen Markwort

https://vimeo.com/737464948Promoting positive behaviour change through creating fit-for-purpose communications Aligning your public announcements and activities to increase community awareness Educating your community to positively influence actions Developing […]
November 24, 2022

Applying agility in the communications process to adapt to the fluid nature of announcements – Beau Mitchem

https://vimeo.com/737457411Applying agility in the communications process to adapt to the fluid nature of announcements Embracing an ‘always-ready’ communications approach by preparing for all possible scenarios Establishing […]
November 24, 2022

Assessing the pros and cons of social and traditional media to decide applicable channels that work best in different aspects of communications – Jody Gleeson, Nicki Drinkwater, Kane Silom, Jessica Hamilton

https://vimeo.com/737469996Assessing the pros and cons of social and traditional media to decide applicable channels that work best in different aspects of communications Identifying the efficiency of […]
November 24, 2022

Implementing a multicultural communication strategy to reach out to diverse audiences – Jody Gleeson

https://vimeo.com/737463323Implementing a multicultural communication strategy to reach out to diverse audiences Communicating with your target audience in different languages to embrace a culture of inclusion and […]
November 24, 2022

Combating communication fatigue through a targeted engagement approach – Tanya Bowes

https://vimeo.com/737471249Combating communication fatigue through a targeted engagement approach Collecting data and understanding your audience to enable specific engagement Enabling targeted messaging and increasing your engagement through […]
November 24, 2022

Utilising the lessons of modern campaigns to strengthen the value of communications and build trust in a democracy – Alex Aiken, Mary Hennessy, Mikey Hoare

https://vimeo.com/737461977Utilising the lessons of modern campaigns to strengthen the value of communications and build trust in a democracy Highlighting the importance of a strong and credible […]
November 24, 2022

Building and retaining public trust through transparent communications – Nicki Drinkwater

https://vimeo.com/738475606Building and retaining public trust through transparent communications Safeguarding practices in place to enable consistent and accurate messaging Making updated information available to improve transparency and […]