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Her insights underscore the urgency and complexity of current telecommunications reforms.
Rowland highlighted the critical role of mobile connectivity in these areas, noting that it is not merely a convenience but a lifeline, particularly for accessing emergency services. She emphasised that new technologies, such as Low Earth Orbit Satellites (LeoSats), offer potential solutions but also present challenges, including high costs and limitations in severe weather conditions.
A major focus is on enhancing telecommunications resilience, especially during adverse weather events. The Albanese Government has committed over $2.2 billion to improve regional communications through various initiatives, including mobile black spot funding and community Wi-Fi via the National Broadband Network (NBN).
Rowland also discussed the Universal Service Obligation, initially designed for landlines when Telstra was Telecom. The government is exploring updates to include broadband and mobile services, reflecting the evolution of technology and connectivity needs.
Read also: Improving telco communication standards for network outages
Concerns have been raised about the upcoming 3G network switchover, scheduled for 28 October. The switch aims to transition users from 3G to more advanced 4G and 5G networks. However, there have been issues with some devices not being compatible, particularly concerning emergency services. The government has worked with industry to reduce the number of affected devices significantly and is rolling out a public education campaign to ensure users are prepared.
Rowland urges Australians to check their devices and consult with providers to ensure compatibility, highlighting the importance of this transition for maintaining effective communication services across the country.
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