ACCC

Telstra fined $18 million for misleading Belong customers

Commsadmin

November 16, 2025

The Federal Court has ordered Telstra to pay an $18 million penalty after moving thousands of Belong customers to lower-speed…

ACCC says Microsoft misled 2.7 million Australians on Microsoft 365 upgrades

Adrianne Saplagio

November 4, 2025

The ACCC has taken Microsoft to court for allegedly misleading 2.7 million Australians about subscription options and price increases linked…

Falling trust in telcos sparks calls to end industry self-regulation

Adrianne Saplagio

October 10, 2025

New ACCAN research shows trust in Australia’s telco sector is falling, with poor sales practices still widespread. The findings precede…

Google admits to exclusivity deals with Telstra and Optus—what it means for users

Adrianne Saplagio

August 30, 2025

The Australian Competition and Consumer Commission (ACCC) has launched Federal Court proceedings against Google Asia Pacific after the company admitted…

Australians urged to stay alert as scammers impersonate ACCC

Adrianne Saplagio

July 6, 2025

Australians are being urged to stay alert, with the National Anti-Scam Centre warning of scammers impersonating ACCC phone numbers to…

Remote and disadvantaged communities harmed by Optus sales tactics, ACCC says

Commsadmin

July 6, 2025

Federal regulators are sounding the alarm over how disadvantaged Australians—particularly those in remote and regional areas—were sold unwanted or unaffordable…

TPG’s handling of communication networks under scrutiny

Commsadmin

April 6, 2025

TPG Telecom has paid $75,120 in penalties after allegedly breaching the Telecommunications Act by failing to comply with its joint…

ACCC releases quarterly insights on NBN performance and reliability

Adrianne Saplagio

March 17, 2025

The ACCC has released new data on the National Broadband Network’s (NBN) service quality and network performance, under the latest…

ACCC’s binding rules target affordability and access in broadband services

Adrianne Saplagio

January 21, 2025

The ACCC has issued binding rules of conduct for Uniti Group Pty Ltd and its related entities regarding broadband access….

Regulatory focus on multimodal AI expands in latest publication

Comms Room Staff

September 24, 2024

The Digital Platform Regulators Forum (DP-REG) has published a new working paper on multimodal foundation models (MFMs) in generative artificial…

ACCC’s Measuring Broadband Report reveals enhanced speeds

Adrianne Saplagio

September 19, 2024

Some NBN Co Fixed Wireless Plus plan customers have seen a notable boost in broadband speeds over the past six…

ACCC slaps web host $56,340 in fines for misleading customers

Pearl Dy

January 11, 2024

Dreamscape Networks International Pte Ltd has paid $56,340 in penalties after the ACCC found them to be making false or…

New NBN rules to promote competition and long-term interests of Australians

Comms Room Staff

October 17, 2023

The Australian Competition and Customer Commission (ACCC) has accepted NBN Co’s latest proposed variation to its Special Access Undertaking (SAU),…

Smaller NBN providers gaining ground over ‘Big 3’, report says

Paulo Rizal

March 7, 2023

Australia’s top three NBN providers are losing a sizable chunk of their customers to smaller providers, the Australian Competition and…

Optus implores ACCC to reject Telstra-TPG merger

Jaw de Guzman

July 1, 2022

Optus has called to block the proposed TPG-Telstra merger in a submission to the Australian Competition & Consumer Commission (ACCC)….

Consumers call to protect Aussies from crypto scams

Jaw de Guzman

May 31, 2022

As a top priority for the incoming Labor government, consumer advocates are pressing it to oversee the unregulated crypto business….

ACCC warns of doubled internet rates with NBN Co’s new proposal

Jaw de Guzman

May 30, 2022

The Australian Competition and Consumer Commission (ACCC) apprised that internet rates could double in a decade if NBN Co’s newly…

Sims says Facebook should be designated under media bargaining code

Jaw de Guzman

May 30, 2022

Due to its failure to negotiate with some news sites, including SBS and The Conversation, Former Australian Competition and Consumer…

ACCC says scam calls are increasing, here’s how you can avoid them

Dee Antenor

February 24, 2022

Scam calls are becoming more rampant and scammers are using different strategies to scam Australians using technology. Scammers will introduce…