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April 9, 2024

The Crucial Role of Automation and AI in Fulfillment Processes

The advent of automation and artificial intelligence has revolutionised the way businesses handle fulfilment processes. With the rise of e-commerce and shifting consumer preferences, retailers are […]
April 3, 2024
AI

The role of AI in Australian healthcare

Australia is on the brink of a groundbreaking transformation in healthcare, driven by the integration of artificial intelligence (AI) into the sector. A recent report from CSIRO […]
March 28, 2024
AI

Australia unlocks generative AI’s impact on data

The adoption of generative artificial intelligence (AI) is transforming data management practices on a global scale, with a growing presence in multiple industries. Australia is witnessing […]
March 25, 2024
migrants

AI app for migrants wins prestigious design award

An artificial intelligence app that helps migrants and refugees improve their English has won the Digital Design Category of the Victorian Premier’s Design Awards 2023. The MyAMES Chat […]
February 20, 2024
tech leaders vow to combat wrongful use of AI

Tech leaders unite to safeguard 2024 elections against deceptive AI usage

At the Munich Security Conference (MSC) today, major tech firms committed to combating deceptive AI content ahead of this year’s global elections, where more than 40 […]
February 20, 2024
Artificial Intelligence and Human Communication

5 ways artificial intelligence is influencing human communication

Advancements in artificial intelligence are shaping and influencing our communication abilities, revolutionising the way we interact and connect with others. On the digital front, AI-powered chatbots […]
November 30, 2023
ChatGPT

A year of ChatGPT: 5 ways the AI marvel has changed the world

OpenAI’s artificial intelligence (AI) chatbot ChatGPT was unleashed onto an unsuspecting public exactly one year ago. It quickly became the fastest-growing app ever, in the hands […]
November 28, 2023
AI assistant chatbot

5 ways AI is improving chatbots and virtual assistants

Despite the negativity surrounding artificial intelligence (AI) integration into the workspace, it has been a part of customer service for a while now. Chat bots, template […]
October 27, 2023
public relations tool Muck Rack

Muck Rack releases new tools for media list building, coverage monitoring

Public relations and communications platform Muck Rack has released new tools to help companies and their PR teams build and maintain a successful media relations strategy. […]
October 25, 2023
Canva for Education

Canva for Education: Canva launches educator, student-centric tools

All-in-one visual communication platform Canva has launched a suite of K-12 education products as part of its Canva for Education platform, making it the first company […]
October 12, 2023
AI Assistant

5 ways AI is changing the way we communicate today 

With hundreds of AI-powered tools being released every day, it’s not a stretch to assume that AI is here to stay. When used correctly, AI has […]
October 4, 2023
copyright law

Books 3 has revealed thousands of pirated Australian books. In the age of AI, is copyright law still fit for purpose?

Thousands of Australian books have been found on a pirated dataset of ebooks, known as Books3, used to train generative AI. Richard Flanagan, Helen Garner, Tim […]
October 4, 2023
experience management

Qualtrics brings AI experience management features to ANZ customers

Experience management pioneer Qualtrics has launched the company’s full suite of AI-powered conversational analytics and natural language processing (NLP) technologies in the AWS Asia Pacific region […]
September 19, 2023
intel prize for AI

Intel names global grand-prize winners of 3rd AI Global Impact Festival

Intel has announced the global grand-prize winners at its third-annual AI Global Impact Festival, which brings future developers, and educators who are working to solve real-world […]
September 14, 2023
Salesforce CRM

Salesforce unveils integrated conversational AI features

Customer relationship management (CRM) platform Salesforce has unveiled the next generation of Einstein, its suite of AI-powered features designed to drive revenue growth.   The new […]
September 12, 2023
Sprinklr users now have use to enhanced AI capabilities thanks to Google Vertex.

Google Cloud’s Vertex AI is coming to Sprinklr

Unified customer experience management platform Sprinklr has launched the integration of the Sprinklr AI+ platform with Google Cloud’s Vertex AI for unified customer experience management.  Sprinklr AI+ […]
September 7, 2023
Hubspot AI

HubSpot launches HubSpot AI, new Sales Hub features

All-in-one marketing and sales software HubSpot has launched HubSpot AI, its portfolio of AI-powered features for marketing, sales, and service teams. They also relaunched Sales Hub, […]
September 7, 2023
prompt engineering

Prompt engineering: is being an AI ‘whisperer’ the job of the future or a short-lived fad?

As generative AI settles into the mainstream, growing numbers of courses and certifications are promising entry into the “hot job” of prompt engineering. Having skills in […]
September 5, 2023
AI at work with Asana

AI can boost work productivity, but workers need more training — Asana

Employers and employees alike understand the potential of artificial intelligence (AI) for dramatically boosting productivity, but availability of clear guidelines and training is still wanting, according […]
August 29, 2023
e-commerce

New AI-powered e-commerce tool to deliver ‘personalised, human-like product expertise’

E-commerce experience platform Bloomreach has unveiled Bloomreach Clarity, a conversational shopping product powered by the latest advancements in generative AI and large language models (LLMs).  Clarity […]