Linkedin Facebook-f Instagram Youtube

chatbot

Australians may take more convincing to accept AI agents, with more than half surveyed reporting being frustrated with AI.

, , ,

51% of Australians frustrated by AI bots that can’t resolve service issues

Adrianne Saplagio

August 12, 2025

Zoom’s new research with Morning Consult reveals AI alone won’t fix customer service. According to the study, Australians may take…

Read more →
Children are using AI-driven chatbots for hours daily, giving them interactive access to unrestricted themes.

, , , ,

eSafety warns AI chatbots expose children to harmful content

Adrianne Saplagio

February 28, 2025

Children are spending hours daily on AI-driven chatbots, exposing them to unrestricted topics. The first of eSafety’s new Online Safety…

Read more →
The emergence of DeepSeek, a Chinese AI platform competing with ChatGPT, Google Gemini, and Microsoft Copilot, is reshaping the AI landscape.

, , ,

DeepSeek’s rise: A game-changer or a security threat?

Commsadmin

February 10, 2025

The emergence of DeepSeek, a Chinese AI platform competing with ChatGPT, Google Gemini, and Microsoft Copilot, is reshaping the AI…

Read more →

, , ,

The multiple roles of chatbots in customer service (and how they can help your brand)

Paulo Rizal

February 15, 2024

Chatbots play a pivotal role in revolutionising customer service. They transform the dynamics of how businesses engage with their customers…

Read more →
vaccine hesitancy

,

Digi-comms to dispel vaccine hesitancy among indigenous communities

Nina Alvarez

December 19, 2021

The Western Sydney Primary Health Network, with the Gold Coast Primary Health Network, have been using a digital communications tool…

Read more →