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April 14, 2023
chatgpt can disrupt chatbots
Published by Paulo Rizal at April 14, 2023
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ChatGPT poised to disrupt retail chatbots, study finds

Capterra’s 2023 Retail Chatbots Survey of over 1,000 U.S. shoppers found that over half of them have negative experiences with retail chatbots, opening the door for […]
Paulo RizalPaulo Rizal April 14, 2023
March 23, 2023
conversational experiences thruogh chat bots
Published by Paulo Rizal at March 23, 2023
Categories

New research reveals growing preference for chatbots, conversational experiences

New research from global cloud communications platform Infobip has revealed an increase in chat bot and messaging apps usage among customers seeking to interact with brands. […]
Paulo RizalPaulo Rizal March 23, 2023