Category: Communication

Telco customers left unaware of hardship support, surveys show

A report commissioned by the Australian Communications and Media Authority (ACMA) has revealed that telecommunications providers in the country are not doing enough to engage...

New research reveals pros and cons of merging linear TV and digital campaigns

Yahoo Advertising has unveiled a new study on advanced TV advertising, exploring the advantages and obstacles of combining addressable linear campaigns with digital campaigns. The...

Medicinal Media: Using digital media to boost personal wellness

Medicinal Media, a new not-for-profit organisation has launched medicinal-media.org, a website dedicated to exploring how art and science can benefit wellness, with a specific focus...

News coverage of artificial intelligence reflects business and government hype — not critical voices

Guillaume Dandurand, Institut national de la recherche scientifique (INRS); Fenwick McKelvey, Concordia University, and Jonathan Roberge, Institut national de la recherche scientifique (INRS) The news...

ACMA to receive $10M to help combat text scams

Last year alone, almost half of all Australians have been scammed or exposed to text scams, with those who fell for it losing a total...

Broadcasters can’t outsource compliance to third parties, ACMA rules

The Australian Communications and Media Authority (ACMA) has ruled that licensees are ultimately responsible for the content that they air, even if the said content...

Aligning advertising with listener’s rituals boosts brand engagement

Aligning with personal rituals as routine as running errands or doing chores, can boost engagement and purchase intent for audio advertisers, according to new research...

Visual communication critical to accelerating sales cycles, report finds

A study from Canva, a graphic design and collaboration platform, has revealed the importance of visual communication for organisations that want to shorten sales cycles...

‘Asking For It’: New documentary to focus on sexual violence in Australia

Following hot on the heels of See What You Made Me Do, Journalist Jess Hill returns to SBS with Asking For It, reigniting a national...

Supply chain issues still affecting AU Comms infrastructure, study says

Despite managing to survive the worst of the COVID-19 pandemic, Australia’s communications infrastructure is still struggling to keep up with customer demand due to the...

First Nations youth at risk due to hate speech online, research says

New research is showing that more and more young Aboriginal and Torres Strait Islander people are turning to technology for cultural expression and engagement but...

New research reveals growing preference for chatbots, conversational experiences

New research from global cloud communications platform Infobip has revealed an increase in chat bot and messaging apps usage among customers seeking to interact with...

Antisemitism on Twitter has more than doubled since Elon Musk took over the platform – new research

Carl Miller, King’s College London In the days after Elon Musk took over Twitter in October 2022, the social media platform saw a “surge in...

What We Learned from the 5th Annual Social Media for Gov NZ Summit

Social media use has been on the rise for decades — a fact that hasn’t gone unnoticed by either the private sector or government agencies....

Sharethrough, Adelaide partner up ‘to create better ads’

Sharethrough, a global independent omnichannel ad exchange, and Adelaide, known for attention-based media quality measurement, are joining forces to offer attention-based curated inventory. The partnership...

Can spies use social media to destabilise countries?

Spy agency Australian Security Intelligence Organisation (ASIO) is warning the public that social media platforms are making it easier for foreign governments to interfere in...

Australia’s first female journalists reported on wars and human rights around the world – but many died in obscurity

  When I look out into a class of journalism students, the faces I see will often belong to young women. In contemporary journalism education,...

Smaller NBN providers gaining ground over ‘Big 3’, report says

Australia’s top three NBN providers are losing a sizable chunk of their customers to smaller providers, the Australian Competition and Consumer Commission’s (ACCC) latest NBN...

Media watchdog finds Channel 7 liable for breaching captioning rules

The Australian Communications and Media Authority (ACMA) has found Channel Seven Sydney Pty Ltd and Channel Seven Brisbane Pty Ltd in breach of the captioning...

Cloud solutions are transforming Australian businesses, report says

Enterprises in Australia are rapidly adopting public cloud solutions as the main lever for transforming customer engagement, security, storage and applications, according to a new...